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Product Specialist
π Description
- Deliver customer meetings, product demonstrations, presentations, workflow assessments, and solution discussions with Sales.
- Create reusable sales materials, including presentation scripts, workflow scenarios, FAQs, and supporting content.
- Configure and maintain demonstration environments, workflows, test data, and integrations; troubleshoot workflow and usability issues.
- Translate clinical and technical concepts into customer-focused solutions and communicate product feedback to internal teams.
- Assess radiology workflows and explore how technology, automation, and AI can improve efficiency and the radiologist experience.
- Support RFP responses, site visits, product validation, implementations, training, and customer feedback initiatives.
π οΈ Requirements
- Clinical radiology experience and strong knowledge of cross-sectional imaging and mammography workflows.
- Understanding of radiology operations, healthcare IT systems, and imaging informatics.
- Experience with PACS, RIS, EHR/EMR, voice recognition, reporting, or related clinical systems.
- Familiarity with DICOM, HL7, APIs, integrations, and interoperability concepts.
- Strong presentation, communication, analytical, and problem-solving skills; able to engage clinical, technical, and executive audiences.
- Preferred: experience in radiologic technology, clinical applications, PACS/RIS analysis, imaging informatics, or related vendor roles.
- Preferred: knowledge of radiology technology implementations, AI-enabled solutions, or cloud-based healthcare platforms.
Full job description
Job Summary
The Product Specialist is responsible for showcasing and promoting products and services through live demonstrations. The Product Specialist, is a critical function for promoting and educating customers about products and services. The portfolio of solutions aims to elevate the entire radiology workflow by creating an efficient and seamless process when adopting products.β― As the Demonstration Specialist, the goal is to create a positive and engaging experience that drives customer interest and sales.
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