Epic PB Implementation Analyst
Stabilize Epic Resolute Professional Billing after go-live by resolving high-impact issues, improving charge and claim workflows, and preparing customer analysts to take over ongoing support.
Professional Services provides storage system design and deployment for our customers. In this role, you will work directly with clients and collaborate with the sales and presales teams to design and build storage systems and related equipment.
Responsibilities:
Design and implementation of infrastructure solutions combining our own and third-party products.
Support for implementation projects involving our companyβs products sold through partners.
We handle not only storage but also the implementation of file servers, file systems, and middleware.
We are able to work on a wide range of projects, focusing primarily on HPCI shared storage (such as distributed research data systems) for national universities, as well as high-performance storage solutions for major telecommunications companies and pharmaceutical firms.
We have a proven track record with numerous large-scale system projects worth 1 billion yen and serving thousands of users.
Qualifications:
Experience in building Linux systems
Experience in building HA clusters
Experience in building file servers (NAS)
Experience in building tape solutions
Experience with Lustre or GPFS
Ideal Candidate:
Someone who thinks independently, is proactive, and can hit the ground running in a fast-paced startup environment
Stabilize Epic Resolute Professional Billing after go-live by resolving high-impact issues, improving charge and claim workflows, and preparing customer analysts to take over ongoing support.
Configure and evolve ServiceNow ITOM solutions for client environments, automating infrastructure discovery, CMDB management, monitoring, cloud integrations, AIOps integrations, and operational workflows.
Implement and support Sapio LIMS solutions for regulated laboratories, translating sample lifecycle workflows and compliance needs into configurations, validated systems, and effective user support.
Build, test, and support EpicCare Ambulatory workflows for a multi-year health system implementation, partnering with clinicians and application teams through validation, go-live, and stabilization.
Guide prospective clients and families through behavioral health and substance use treatment admissions, from initial calls and screening to insurance verification, assessments, intake coordination, and follow-up.