As a Process Mapping Analyst, you will analyze, document, and optimize operational processes to enhance efficiency and improve customer service.
Greek Technical Operations Data Specialist
📜 Description
- Map data and integrate it with existing systems.
- Implement and maintain parametrization activities and strategies.
- Process debt collection tasks according to work instructions.
- Handle and investigate incidents related to daily tasks.
- Create, develop, and update documentation and procedures.
- Identify process improvements and maintain quality in a changing environment.
🛠️ Requirements
- Able to work full time;
- Native Greek speaker & good knowledge of English (written and spoken);
- Experience with MS Office package;
- Proficiency with MS Excel (would be an advantage);
- Ability to identify root cause and solve problems;
- Quick learner and good problem solver;
- System thinking.
- Data mapping and migration experience (would be an advantage);
✨ Benefits
- Hybrid work arrangements allowing to combine work from home and office (within Athens region)
- A flexible workplace providing more freedom to get the job done while managing the responsibilities of life
- Culture of learning for individual career development and growth opportunities
- Community driven environment where your experience matters
- Full onboarding guidance to settle in comfortably
- Rewards and recognition for individual contribution
- Benefit package, including healthy environment, insurance, team building & sport activities etc.
Full job description
We are looking for Technical Operations Data Specialists with native Greek and English language skills and multi-level competencies to become members of a dedicated, enthusiastic team, that manages daily operations, shares and develops knowledge and much more.
Your responsibilities will include:
- Data mapping and integrations to systems on hand;
- Implementation and maintenance of parametrization activities and strategies;
- Processing various debt collection tasks according to work instructions;
- Handling and investigating daily-task related incidents;
- Creating, developing, and updating documentation and procedures;
- Delivering quality in the fast-changing environment;
- Identifying areas or processes for improvements.
Requirements
About you:
- Able to work full time;
- Native Greek speaker & good knowledge of English (written and spoken);
- Experience with MS Office package;
- Experience with MS Office package;
- Proficiency with MS Excel (would be an advantage);
- Ability to identify root cause and solve problems;
- Quick learner and good problem solver;
- System thinking.
- Data mapping and migration experience (would be an advantage);
Benefits
What we offer:
- Hybrid work arrangements allowing to combine work from home and office (within Athens region)
- A flexible workplace providing more freedom to get the job done while managing the responsibilities of life
- Culture of learning for individual career development and growth opportunities
- Community driven environment where your experience matters
- Full onboarding guidance to settle in comfortably
- Rewards and recognition for individual contribution
- Competitive and experience based salary range
- Benefit package, including healthy environment, insurance, team building & sport activities etc.
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