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Shift Coordinator

๐Ÿ“… Sep 10
Workforce PlanningResource AllocationOperational CoordinationOperational Administration
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๐Ÿ“œ Description

  • Manage the Control Room shift roster and process shift change requests.
  • Monitor staffing and resource allocation to maintain operational coverage.
  • Ensure compliance with working time regulations, internal policies and staffing requirements.
  • Coordinate operator overtime and related compensation requests.
  • Manage Control Room access, meeting logistics and onboarding for new operators.
  • Maintain SharePoint documentation, distribute weekly performance reports and support process improvements.

๐Ÿ› ๏ธ Requirements

  • Experience with Workforce planning, Resource & Operational coordination
  • Experience with Operational Administration & governance
  • Strong communications skills and stakeholder management.
  • Strong interest in Reporting, data quality & continuous improvement
  • Advanced MS Office skills (Excel, Wordโ€ฆ) and SharePoint.
  • Fluent English. Any additional European language is an asset
  • Technical expertise is not required. An interest in the energy sector and operational environments is an asset

โœจ Benefits

  • ๐Ÿก Flexible way of working โ€“ a hybrid setup: 40% in the office, 60% from home.
Full job description

Embark on an exciting journey with Coreso, a dynamic and fast-paced company at the forefront of the European energy landscape. As a Regional Coordination Centre (RCC), Coreso plays a crucial role in coordinating high-voltage electricity flows for European Transmission System Operators (TSOs), ensuring the security of electricity supply on a regional basis.

To support our mission, we are looking for a Shift Coordinator to join our Operations team, with a focus on efficient coordination and administrative management of Control Room operations. This is not an operator role but a coordinator that will ensure appropriate staffing levels, compliance with internal policies and procedures, and smooth collaboration between Operations, HR, Office Management and external stakeholders.

Who are we looking for?

Responsibilities

  • Manage the day-to-day Control Room shift roster.

  • Process and implement shift change requests from operators and management.

  • Ensure compliance with working time regulations, internal policies and staffing requirements.

  • Monitor resource allocation to guarantee adequate operational coverage.

  • Coordinate and report operator overtime requirements and associated compensation requests.

  • Manage access and visits to the Control Room and Operations floor.

  • Prepare agendas and logistics for Operations team meetings.

  • Facilitate onboarding activities for new operators.

  • Serve as liaison between Operations, HR, Training teams and external stakeholders.

  • Maintain Operationsโ€™ SharePoint documentation and communications.

  • Consolidate and distribute weekly Control Room performance reports.

  • Support process improvements and reporting quality.

Skills

  • Experience with Workforce planning, Resource & Operational coordination

  • Experience with Operational Administration & governance

  • Strong communications skills and stakeholder management.

  • Strong interest in Reporting, data quality & continuous improvement

  • Advanced MS Office skills (Excel, Wordโ€ฆ) and SharePoint.

  • Fluent English. Any additional European language is an asset

  • Technical expertise is not required. An interest in the energy sector and operational environments is an asset

Why join us?

We are a small organization with European-wide impact. You will work on meaningful projects with visibility across teams and have the chance to contribute in a hands-on practical way.

What we offer:

๐ŸŒ A mission with purpose โ€“ contribute to Europeโ€™s energy transition
๐Ÿ“ An international team based in Brussels โ€“ located in the heart of the EU district,
๐Ÿค A dynamic and supportive workplace โ€“ where your input matters and your creativity is welcomed.
๐ŸŽฏ Real ownership โ€“ work on impactful projects in the EU context
๐Ÿก Flexible way of working โ€“ a hybrid setup: 40% in the office, 60% from home.

In line with our commitment to information security (ISO 27001), reference and background checks may form part of the selection process.

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