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[31010] - Senior Client Director, EMEA
📅 Aug 11
Strategic Account ManagementCommercial GrowthAccount PlanningC-suite Stakeholder Management
📜 Description
- Develop and execute strategic account growth plans aligned with client and company objectives.
- Lead client strategy groups and own commercial performance across strategic accounts.
- Drive account growth through commercial strategy, opportunity development, and shared plans with new business leaders.
- Build trusted relationships with C-suite and senior stakeholders; lead business reviews and strategic governance.
- Oversee forecasting, profitability, delivery partnerships, and escalations across client engagements.
- Coordinate teams and executive engagements to develop solutions for complex client challenges.
🛠️ Requirements
- Strong commercial experience within a technology consultancy or similar with a proven track record of growing accounts and delivering measurable year on year growth
- Confident in stakeholder management to C-level
- Expert in recognising opportunities, qualifying them and strategically planning accounts
- Ability to connect business insights to strategic growth
- Excellent presentation skills and object handling
- Experienced in working with nearshore and offshore delivery teams
- Can lead complex, global technology and business change for critical enterprise platforms
Full job description
At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.
With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.
We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.
We're looking for a Senior Client Director to join our expanding EMEA region to act as the commercial leader of a portfolio of strategic client accounts that is responsible for accelerating the profitable growth by expanding engagements, relationships & measurable business value.
This role will act as the CEO of the accounts, giving autonomy to grow & run the accounts by planning & executing the strategy to embed themselves by bringing together the technology strategy, delivery, data, AI, marketing, partnerships & new business.
This position will require you to be onsite in CI&T's London office/client's offices a minimum of 3 days a week, depending on client need.
The Key Responsibilities of this role are:
Own the Account Strategy
- Develop & execute strategic account growth plans aligned the the clients and CI&T's objectives
- Lead the client Strategy Group
- Act as commercial owner across a portfolio of strategic accounts
Drive the Commercial Growth
- Deliver 20%+ year on year growth across your accounts
- Lead commercial strategy & solutions
- Partner with the new business director around a shared growth plan
Build Executive Relationships
- Establish trusted relationships across C-Suite & senior stakeholders
- Lead business reviews, strategic governance & transformation discussions
- Develop deep client intelligence to shape long term engagements
Champion Delivery Excellence
- Own the overall commercial performance, forecasting and profitability on your portfolio
- Build efficient partnerships with the delivery leaders to ensure the programmes deliver measurable business outcomes
- Act as the escalation point for client engagements
Lead Collaboration
- Bring together CI&T's teams to build solutions to complex issues within the client
- Coordinate executive engagements and thought leadership
- Share market insights with the wider team
What we're looking for:
- Strong commercial experience within a technology consultancy or similar with a proven track record of growing accounts and delivering measurable year on year growth
- Confident in stakeholder management to C-level
- Expert in recognising opportunities, qualifying them and strategically planning accounts
- Ability to connect business insights to strategic growth
- Excellent presentation skills and object handling
- Experienced in working with nearshore and offshore delivery teams
- Can lead complex, global technology and business change for critical enterprise platforms
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