This role combines day-to-day customer support with continuous improvement. You’ll develop a strong understanding of the customer experience, identify patterns and areas of friction, and help shape how we support Choco’s key customers at.
As a Customer Care Associate, you will manage customer issue resolution and provide reliable support to distributors in French and Spanish-speaking markets.
You will lead a team of four senior revenue operations specialists spanning marketing operations, customer success operations, pre sales operations, and GTM systems.
The global food supply chain is inefficient by design. Waste is high, margins are thin, and most distributor order processes are done over the phone, tracked across broad spreadsheets, and based on intuition rather than strong data.
As a Senior Software Engineer, Platform, you will build the technical foundation that enables engineering teams at Choco to develop and operate software reliably at scale.
As an Account Executive, you will drive sales by winning new food distributor customers in France, managing the entire sales cycle to modernize their operations with Choco's technology.
The global food supply chain is inefficient by design. Waste is high, margins are thin, and most distributor order processes are done over the phone, tracked across broad spreadsheets, and based on intuition rather than strong data.
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