Support small-business customers across phone, email, and live chat, taking ownership of enquiries, resolving issues accurately, and providing clear, empathetic guidance.
Own the health, delivery and technical direction of multiple product engineering teams, partnering with Product to deliver customer-focused commercial outcomes and developing Team Leads into confident managers.
Own daily reconciliations of customer-facing payments across banks, payment partners, card processors and internal systems, investigating breaks, strengthening controls and establishing the RecOps function.
Drive credit operations improvements by analysing customer journeys, resolving system issues, and delivering automation, pilots, and strategic projects that improve customer experience and operational efficiency.
Build and maintain Flutter features, shared UI packages, and design-system components for customer-facing iOS and Android apps, while developing mobile expertise through testing, releases, and collaboration.
As a Financial Crime Compliance Specialist, you will oversee compliance monitoring, manage AML policies, and provide independent risk assessments to ensure effective financial crime controls.
Manage a portfolio of customer accounts, overseeing the entire sales cycle from prospecting to account management, primarily through outbound calls to SME owner-directors.
Own database performance and scale across a production SQL Server estate, improving latency, reliability, and cost while building tools and guiding engineering teams on robust data access.
The Lead Automation Engineer will define and own the testing strategy, drive automation efforts, and ensure quality across the software lifecycle within a mission team.
As a Full Stack Engineer, you'll develop robust solutions using.Net technology, craft responsive UIs with React, and own the entire software development lifecycle.
As a Senior Software Engineer, you will develop robust and scalable solutions using.Net technology, owning the entire software development lifecycle while collaborating with cross-functional teams.
As an Engineering Team Lead, you will guide a product engineering team, focusing on team growth, delivery, culture, and maintaining technical credibility in a scaling fintech environment.
Design and deliver training programs for financial crime, fraud, and disputes teams, ensuring compliance with legal and regulatory standards while enhancing frontline capabilities.
Own the acquisition funnel and turn commercial opportunities into growth by developing conversion pilots, solving strategic and analytical problems, and putting recommendations into operation.
As a Customer Service Advisor on the Midnights Team, you will provide professional support to customers, resolving issues and enhancing their experience through effective communication and problem-solving.
Own Flutter mobile development and contribute to backend systems for the Banking and Repayments platform, taking features from inception through production while improving the core account experience.
Senior Software Engineers will design and build scalable solutions, taking ownership of the software development lifecycle while collaborating with cross-functional teams to deliver high-quality products.
As a Financial Crime Compliance Specialist, you will investigate escalations, manage high-risk customer relationships, and ensure compliance with AML regulations.
Lead a product engineering team as a Team Lead Software Engineer, focusing on team growth, delivery, and fostering a positive culture while maintaining technical credibility.
As a Full Stack Software Engineer, you'll develop robust payment solutions, own the software development lifecycle, and collaborate with cross-functional teams to enhance user experiences.
Senior Full Stack Engineers will build robust credit card and payment products for small businesses, owning the entire software development lifecycle and collaborating with cross-functional teams.
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