🕒 6 days ago
Manage incoming fraud cases, conduct client callouts and initial investigations, validate information and route cases, and support forensic teams with collecting and analyzing digital evidence.
Head of Financial Crime Operations
🕒 3 days ago
Financial Crime OperationsAMLCounter-terrorist FinancingCustomer Due Diligence
📜 Description
- Manage operational performance across the customer lifecycle, balancing timely decisions, investigation quality, effective controls, and fair customer treatment.
- Own financial crime operational KPIs, including timeliness, quality, and automation.
- Translate policies and control requirements into practical procedures, keeping guidance current and escalation routes clear.
- Plan staffing, skills, and training to meet changing demand and case complexity.
- Establish quality processes and use findings to improve decisions, procedures, and training.
- Partner with Product and Compliance on tools, automation, new-market readiness, incidents, remediation, audits, and regulatory reviews.
🛠️ Requirements
- Significant experience leading financial crime operations in a regulated environment, including managing managers across several teams.
- Experience leading teams across multiple countries and maintaining consistent standards and decisions.
- Practical knowledge of CDD/EDD, KYC, sanctions and PEP screening, transaction monitoring, fraud, investigations, and suspicious activity reporting.
- Understanding of AML and counter-terrorist financing requirements across multiple jurisdictions, including the UK, EU, Australia, UAE, and Bahamas.
- Track record setting operational KPIs for timeliness, quality, and automation and using them to improve results.
- Experience partnering with product and engineering teams on tools, automation, or AI, including requirements, testing, and adoption.
- Experience leading incident response and remediation and supporting internal audits and regulatory reviews.
- Online brokerage, trading platform, or digital banking experience and familiarity with financial crime tools are advantageous.
✨ Benefits
- Competitive salary
- Work-life harmony
- Annual leave
- Employee referral rewards
- Medical insurance
- Pension plans
- Location-specific benefits and perks
- 30 additional days to work remotely from anywhere, subject to restrictions
Full job description
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As a Head of FinCrime Operations you will own operational performance and quality, turn policy into working procedures, AI and automation roadmap and work with Compliance and Financial Crime Product so that our people, processes and tools keep pace with the business.
This is a new position based in Dubai or London, reporting directly to the VP, Financial Crime.
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Responsibilities
Requirements
Nice to have
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