Atue na evolução do modelo operacional de produto do Itaú, transformando dados em recomendações, alinhando OKRs de negócio e produto e propondo mudanças organizacionais e culturais.
Senior Business Analyst - Latin America, Remote
📜 Description
- Lead client and internal stakeholder interviews and workshops to understand goals, workflows, and pain points.
- Document processes, business rules, data definitions, assumptions, risks, dependencies, and open questions.
- Break project scope into epics and stories to support engineering estimates and project planning.
- Write and maintain Jira user stories and testable acceptance criteria; partner with product on backlog prioritization.
- Collaborate with design, engineering, and QA throughout sprints, and support demos and client user acceptance testing.
- Coordinate with clients on requirements, scope changes, tradeoffs, and compliance or security needs.
🛠️ Requirements
- 3+ years as a Business Analyst, Product Analyst, or similar role on software projects.
- Strong experience writing user stories and acceptance criteria in an agile/Scrum environment.
- Proven ability to run discovery sessions and turn ambiguous input into structured requirements.
- Comfort with process mapping and data modeling at a business level (flows, entities, relationships, rules).
- Hands-on experience with Jira; familiarity with Figma and collaborative docs.
- Excellent written and spoken English; comfortable leading client meetings with U.S. stakeholders.
- Enough technical literacy to have productive conversations with engineers about APIs, integrations, databases, and system constraints.
- Experience in an agency, consultancy, or software services environment juggling multiple clients.
- Exposure to regulated or compliance-heavy domains (e.g., SOC 2, telecom/outbound compliance, education, fintech).
- Experience writing requirements for integrations with third-party platforms.
✨ Benefits
- Competitive salary and bonuses, including performance-based salary increases.
- Generous paid-time-off policy
- Flexible working hours
- Work remotely
- Continuing education, training, conferences
- Company-sponsored coursework, exams, and certifications
Full job description
Responsibilities
Requirements
Nice to Have
Company Benefits
Similar jobs
Search more Business Analyst jobsOperating Model and Service Transition Analyst, Contact Centre
Define the target operating model and service transition for a contact centre cloud migration, producing operational artifacts, assessing readiness, and coordinating transition activities across teams and business lines.
Analyse system event logs and build process data pipelines to help optimise business processes, deliver reporting and insights, and safeguard data across the organisation.
Senior Risk & AI Business Analyst
Leads complex business analysis and solution design for fraud-risk implementations, translating client needs and regulatory requirements into configured solutions, validated workflows, and improved fraud detection outcomes.
Own and optimize Oracle Fusion Cloud for Finance, bridging business and IT needs while leading configuration, quarterly update testing, requirements design, and SQL-based data validation across integrated systems.
