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Billing Specialist (US Weekend)

๐Ÿ•’ 9 days ago
Customer ServiceBilling ManagementAccount AdministrationInvoice Generation

๐Ÿ“œ Description

  • Manage customer accounts, generate invoices, collect payments, and update accounts to reflect changes
  • Answer customer questions about billing and account status
  • Accurately identify and resolve any billing and account errors or issues
  • Review incoming Purchase Orders for accuracy and adherence to sales and finance guidelines
  • Generate invoices for new orders as well as renewal invoices and assure they are calculated and recognized correctly
  • Setup and maintain customer accounts in the billing system

๐Ÿ› ๏ธ Requirements

  • Experience with customer service and communicating billing issues with customers and other internal departments
  • Understanding the sensitivity of working with confidential, billing, and accounting information
  • Superb organization, attention to detail, and time management skills
  • Excellent written and verbal communication skills
  • Creative problem-solving skills, good judgment, logic, and ability to learn new things quickly
  • Strong work ethic
  • Experience multitasking in a cross-functional, fast-paced environment
  • Working knowledge of Google G Suite and/or Microsoft Office applications
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