Provide pre- and post-sale support for audio and guitar products, helping customers troubleshoot hardware, software, computers, and DAWs while resolving service, account, and order issues.
Remote German-speaking role in Portugal
๐ Description
- Support customers and resolve their problems.
- Create positive customer experiences.
- Join an international team and develop customer support skills.
๐ ๏ธ Requirements
- Native or fluent German.
- English proficiency at B2 level or higher.
- Motivation to learn and grow.
- Friendly, positive attitude.
- Previous experience is not required.
โจ Benefits
- Full Remote Job
- International career opportunity
- Professional development and growth
- A life-changing experience in one of Europe's most attractive countries
- Relocation package included
- Comfortable accommodation in shared apartments
- Free Portuguese lessons to get you speaking like a local
- Plenty of activities to enjoy: football matches, surf lessons, beach barbecues and cultural events
Full job description
About Atlean World
Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets, making the candidateโs recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries! ๐
The Role
We are looking for German native speakers with good English skills (B2 level or higher ๐ฌ๐ง) who are ready to start or grow their career in Customer Support.
Even without previous experience, this is your chance to join an international team, develop your skills and make a real difference by supporting customers, solving problems and creating positive experiences every day.
Requirements
What you need to bring:
- Native/Fluent German
- English B2 level or higher
- Motivation to learn and grow
- A friendly and positive attitude
Benefits
What we offer:
Full Remote Job
- International career opportunity
- Professional development and growth
- A life-changing experience in one of Europeโs most attractive countries
Relocation package included
- Comfortable accommodation in shared apartments
- Free Portuguese lessons to get you speaking like a local
- Plenty of activities to enjoy: football matches, surf lessons, beach barbecues and cultural events
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โจ Get to know Atlean World ๐
Atlean World will be your recruitment partner every step of the way. Think of us as your guide on this exciting journey.
๐ Your journey with us
A warm welcome:
The moment you apply, one of our recruiters will reach out to you. Weโll have a friendly chat, walk you through the role, and make sure you feel confident about whatโs ahead.
Your questions answered:
Got doubts or curiosities? Ask away. Our recruiters are here to clear things up and give you a full picture of the opportunity.
Connecting you to the right place:
Once youโre excited and ready, weโll prepare you for the next steps and introduce you to our client. Weโre the bridge between your ambition and the career youโre looking for.
Here for you, always:
Our support doesnโt stop with the introduction. We stay by your side throughout the process, ready to help with anything you need from clarifying details to giving guidance.
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๐ After you apply, you will receive more detailed information about the opportunities available.
๐ Please remember: your CV must be sent in English.
๐ To join this journey, you should be a resident of a country within the European Union.
๐ Ready for your next adventure?
Apply now with Atlean World and letโs make it happen together!
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