Unser Kunde, ein weltweit führender Anbieter von Kundenerlebnislösungen, kooperiert mit einer der weltweit größten Online-Reiseplattformen. Wir suchen eine/n deutschsprachige/n Reiseberater/in in Griechenland – entweder vor Ort oder im Homeoffice. Sie unterstützen Reisende und Unterkunftspartner weltweit, in dem Sie für ein reibungsloses Buchungserlebnis und einen exzellenten Service sorgen.
Ihre Aufgaben:
Requirements
Als Pluspunkt wird angesehen:
Benefits
Provide customer service, sales, appointment-setting, lead-generation, or administrative support for US-based clients, handling customer communications, lead follow-up, CRM records, and day-to-day business operations.
Handle Amazon customer emails and inquiries, resolve routine issues, verify order and customization details, and maintain accurate, professional customer support while following established processes.
Support customers by phone, email, and video throughout the digital car-rental pick-up process, resolving questions, finalizing bookings, and recommending services in German, English, and Spanish.
Guide customers through reservations and digital vehicle pick-up by phone, email, and video, resolving questions and coordinating with international stations to ensure a smooth start to their journey.
Handle inbound calls from customers moving home, cancelling or transferring services, and new occupiers, using active listening and persuasive sales skills to offer suitable products and meet service and sales targets.
