Phone Number Operations Specialist
Join Twilio as a Phone Numbers Operations Specialist, where you'll facilitate the porting of phone numbers for customers, ensuring a seamless experience and effective issue resolution.
Workforce Intelligence Lab (WIL) is building partnerships with water and wastewater utilities, registered apprenticeship sponsors, and training providers to expand career pathways into water-sector trades. We are seeking organization leads and practitioners who can co-design and host internship, apprenticeship, pre-apprenticeship, or postsecondary bridge pathways with measurable placement outcomes.
This is a collaboration / affiliate track (not a single full-time hire). Engagement is scoped by project.
What you'll do
- Represent a utility, apprenticeship sponsor, labor partner, or training provider willing to co-deliver water-trades pathways
- Help define trainee cohorts, supervisors/mentors, and job-placement pathways into water/wastewater roles
- Share (non-proprietary) program design inputs: hours, credentials, safety/onboarding, and success metrics
- Coordinate letters of support / MOU language for joint workforce proposals when mutually agreed
- Optionally advise WIL on evaluation metrics for completion, placement, and retention
Requirements
Benefits
Research Fellows will have opportunities to:
As WIL expands, fellows may also have opportunities to participate in:
Join Twilio as a Phone Numbers Operations Specialist, where you'll facilitate the porting of phone numbers for customers, ensuring a seamless experience and effective issue resolution.
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