Build and maintain BigQuery data models, marketing and sales pipelines, and Looker Studio reporting while investigating discrepancies, improving data quality, and explaining metrics to business teams.
Payer Operations Analyst
📜 Description
- Triage and resolve data quality issues across 1,200+ payer data feeds, including SFTP, delivery, and transmission failures.
- Coordinate clinical quality submission audits, documentation, patient data files, and clinical evidence with payers and internal teams.
- Maintain contract metadata and investigate manual care gap upload failures to support accurate downstream data integration.
- Partner with Payer Solutions, Product, Engineering, Field Operations, and payer partners to investigate and resolve data issues.
- Lead cross-functional data initiatives, communicate findings, and serve as a subject matter expert on payer data and metric anomalies.
- Maintain data operations SOPs and address root causes to improve payer feed quality and internal ingestion workflows.
🛠️ Requirements
- Bachelor’s Degree
- 4+ years of experience in data operations, analytics, product management, or related technical roles working with complex data within healthcare, product development, SaaS, or similar environments.
- Intermediate SQL programming experience.
- Technical fluency across various data platforms and tools, including data warehouses, BI and visualization software, file-transfer systems, and workflow management tools (i.e. Snowflake, Databricks, Tableau, SFTP, Jira).
- Demonstrated ability to navigate complex data environments and trace data flows across internal and external systems to identify root causes.
- Proven track record of collaborating in cross-functional teams with the ability to effectively communicate technical insights and business impact to diverse stakeholders.
- Proactive and curious mindset with a drive to understand system architecture, independently navigate complex data ecosystems, and take initiative to continuously optimize processes.
✨ Benefits
- Flexible work schedules and remote work available for many roles.
- Health insurance paid up to 80%.
- Dental insurance paid up to 80%.
- Vision insurance paid up to 80%.
- 21 days of PTO in the first year
- Two paid volunteer days
- 11 paid holidays
- 12 weeks of paid parental leave and a six-week paid sabbatical after six years of service.
- Educational Assistance Program and Clinical Employee Reimbursement Program.
- 401(k) with up to 4% match and stock options.
Full job description
The Payer Data Operations Analyst ensures data quality, accuracy, and reliability across payer data pipelines to support value-based contract performance. This role applies technical data skills and cross-functional leadership to resolve complex data issues, build proactive monitoring solutions, and partner with internal teams and payers to continuously enhance end-to-end data integrity.
Primary Duties
Data Triage and Operations
Identify, triage, route, and resolve data quality issues across Aledade’s 1,200+ payer data feeds.
Partner with payers and internal teams to address broken SFTP connections, delivery delays, and file transmission failures.
Coordinate clinical quality submission audits with payers and internal teams by managing audit documentation, organizing patient data files, and locating clinical evidence in collaboration with the Quality Reporting team.
Maintain accurate contract metadata (i.e. contract names, TINs, and administrative details) to ensure seamless downstream data integration into reporting and product platforms.
Investigate and resolve manual care gap upload failures to ensure complete and accurate data ingestion.
Cross-Functional Collaboration
Collaborate with internal teams—including Payer Solutions, Product, Engineering, and Field Operations—and payer partners to intake, investigate, route, and resolve data issues.
Communicate complex data findings and technical concepts clearly to diverse technical and non-technical stakeholders.
Lead cross-functional data initiatives from discovery through implementation by mapping workflows, facilitating alignment, delivering actionable recommendations, and establishing clear task ownership and deliverables.
Serve as a subject matter expert on Aledade’s payer data, analyzing feed and metric anomalies to empower internal teams to optimize patient care and achieve contract objectives.
Program Management
Maintain standard operating procedures (SOPs) for data issue triage, clinical ingestion troubleshooting, and Primary Source Verification (PSV) audits.
Enhance long-term data reliability by addressing root causes, advocating for higher-quality payer feeds, and streamlining internal ingestion workflows.
Other duties as assigned
Minimum Qualifications
Bachelor’s Degree
4+ years of experience in data operations, analytics, product management, or related technical roles working with complex data within healthcare, product development, SaaS, or similar environments.
Intermediate SQL programming experience.
Technical fluency across various data platforms and tools, including data warehouses, BI and visualization software, file-transfer systems, and workflow management tools (i.e. Snowflake, Databricks, Tableau, SFTP, Jira).
Demonstrated ability to navigate complex data environments and trace data flows across internal and external systems to identify root causes.
Proven track record of collaborating in cross-functional teams with the ability to effectively communicate technical insights and business impact to diverse stakeholders.
Proactive and curious mindset with a drive to understand system architecture, independently navigate complex data ecosystems, and take initiative to continuously optimize processes.
Preferred Qualifications
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Similar jobs
Search more Data Analyst jobsAnalista de Dados e BI Pleno (Python/SQL - Remoto)
As a Data and BI Analyst, you will bridge data and client decisions by implementing dashboards, conducting analyses, and ensuring data-driven insights for business strategies.
Analyze marketing, product, payment, and subscription data to uncover growth opportunities, explain product metrics and user behavior, and deliver insights, reports, and dashboards that guide business decisions.
Mensura e analisa a performance do e-commerce, implementando tracking em GA4 e GTM e transformando dados das jornadas dos clientes em insights para apoiar decisões e melhorias digitais.
Deliver technical workshops and drop-in sessions that help apprentices build data and AI expertise, while assessing assignments, providing feedback, and coordinating with coaches to support learner progress.
