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Program Manager

🕒 9 days ago
Project ManagementCustomer Relationship ManagementSaaS ImplementationsCross-functional Collaboration

📜 Description

  • Lead and execute successful integrations with partners.
  • Understand customer operations to maximize the value of the Afresh solution.
  • Create detailed implementation plans for deployment processes.
  • Build trusted relationships with project management and executive teams.
  • Capture learnings to create a replicable playbook for future deployments.
  • Identify and implement process improvements for efficiency.

🛠️ Requirements

  • 5+ years of experience managing client relationships.
  • 3+ years of experience in product implementations/deployments (SaaS preferred).
  • Demonstrated ability to drive projects to completion.
  • Experience in grocery or retail industry preferred.
  • Excellent written and verbal communication skills.
  • Proficiency in SQL, Excel, Looker or other dashboarding tools preferred.

Benefits

  • Comprehensive Health & Wellness: Comprehensive medical
  • Dental
  • Vision coverage for you and your family
  • Invested in Your Future: Competitive base salary, meaningful equity (U.S. employees), and a 401(k) program with a generous company match.
  • Flexible & Modern Workspace: Whether you work from home or a local office, we support your setup with a home office stipend and "Coworking
  • Holistic Monthly Stipends: Beyond your paycheck, we provide monthly stipends for "Betterment" (wellness/lifestyle) and telecommunications
  • Time to Recharge: Flexible paid time off to take the time you need to recharge.
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