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Data Acquisition Support Specialist
📜 Description
- Coordinate technical intake prerequisites with data ingestion teams and providers.
- Maintain feed documentation, including schema mappings, data dictionaries, update schedules, and pipeline notes.
- Troubleshoot delivery failures, format anomalies, and feed interruptions with ingestion teams.
- Track data acquisition agreements from initiation through execution and record key contractual terms.
- Verify provider data sheets, privacy assessments, and security questionnaires before feed activation.
- Monitor vendor SLAs and reconcile usage, data volumes, and invoices with procurement and finance.
🛠️ Requirements
- 2–4 years in data acquisition, vendor management, data governance, or product support within a data-driven organization.
- Hands-on experience or working familiarity with data products, licensing models, and identity or data integration solutions.
- Comfort navigating data structures, APIs, and delivery methods such as SFTP, cloud storage, and direct feeds.
- Ability to interpret licensing agreements, contract terms, and usage metrics.
- Strong written and verbal communication with non-technical stakeholders.
Full job description
Key Responsibilities
- Coordinate technical intake prerequisites for new data providers in conjunction with our Data Ingestion team
- Maintain technical documentation for data feeds, including schema mappings, data dictionaries, updates/delta schedules, and ingestion pipeline notes.
- Partner with data ingestion teams to troubleshoot delivery failures, format anomalies, or feed interruptions.
- Track the lifecycle of data acquisition agreements (NDAs, Data License Agreements, Order Forms, and Amendments) from initiation through execution.
- Audit and log specific contractual parameters into central tracking systems:
- Permitted use cases, restrictions, and redistribution rights
- Renewal dates, notice periods, and termination conditions
- Data retention schedules and purge/deletion mandates
- Log and verify Provider Data Sheets, Data Privacy Impact Assessments (DPIAs), and security questionnaires prior to feed activation.
- Maintain the central Data Acquisition Salesforce, capturing provider status, feed types, renewal cadences, and key operational contacts.
- Monitor vendor performance metrics against Service Level Agreements (SLAs), including delivery timeliness and data quality standards.
- Reconcile vendor usage, data volume metrics, and invoice details with procurement and finance to ensure accurate billing against contract caps.
Qualifications & Requirements
- Experience: 2–4 years in data acquisition, vendor management, data governance, or product support roles within a data-driven organization.
- Data Expertise: Hands-on experience or working familiarity with data products, licensing models, and identity/data integration solutions.
- Technical Aptitude: Comfort navigating data structures, APIs, and file delivery methods (SFTP, cloud storage, direct feeds).
- Analytical Skills: Strong ability to read and interpret complex licensing agreements, contract terms, and usage metrics.
- Communication: Excellent verbal and written communication skills to articulate data availability, licensing constraints, and business impacts to non-technical stakeholders.
Primary Location City/State:
Homebased - Conway, ArkansasAdditional Locations (if applicable):
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here.
Attention Colorado, California, Connecticut, Massachusetts, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, Virginia, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact compensation@acxiom.com.
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