Verify vehicle listing documents and details, contact U.S. sellers to resolve discrepancies and gather missing information, and keep qualified listings moving through the auction process.
Listing Verification Specialist
📜 Description
- Review titles, registration records, and other seller documents for authenticity and accuracy.
- Check vehicle photos, trim levels, and mileage; flag issues and request corrections.
- Prioritize the Submitted queue and move qualified listings to Listed promptly.
- Call and text sellers to confirm details, intent to sell, and missing information.
- Answer basic auction questions, escalate complex issues, and organize leads and follow-ups in the CRM.
- Send notes to the Listing Team and meet daily and weekly quotas.
🛠️ Requirements
- Near-native written and spoken English.
- Exceptional attention to detail and accurate record keeping.
- Confidence with outbound calls and texts; strong prioritization skills.
- Comfort learning CRM systems.
- Full-time availability during U.S. business hours.
- Automotive, document verification (KYC), QA, data entry, or remote review experience is a bonus.
✨ Benefits
- 💸 Competitive salary in USD, paid monthly.
- 🌴 10 paid vacation days per year.
- 💻 100% remote work from anywhere in LATAM or Europe.
- 🚗 A fast-paced, high-growth marketplace where your work protects the quality of every listing.
- 🤝 A supportive culture through Veta Virtual and our client.
- Ready to Apply?
Full job description
Launch Your Next Successful Chapter with Veta Virtual!
💸 Competitive Salary in USD | 🌍 100% Remote | 🚗 Online Vehicle Marketplace | 🔍 Detail & Verification Role
Veta Virtual is hiring a Listing Verification Specialist for one of our clients, a fast-growing online car auction marketplace in the USA. You will be the quality checkpoint for every listing: you verify seller information, confirm sellers are ready to proceed, and keep records clean. This is not a sales role.
🔑 Your Role:
- Review seller documents, including titles and registration records, for authenticity and accuracy.
- Check vehicle photos, trim levels, and mileage. Flag problems and request corrections.
- Manage the Submitted queue as your top priority, and move qualified listings to Listed quickly.
- Call and text U.S. sellers to confirm details, confirm intent to sell, and collect missing information.
- Answer basic questions from listed sellers about the auction and next steps. Escalate complex questions to the listing agent.
- Tag and organize leads in the CRM, flag cancellation risks, and complete ghost follow-ups with approved scripts.
- Send clear notes to the Listing Team and meet daily and weekly quotas.
✅ What You’ll Need:
- Near-native English, written and spoken. You will speak with U.S. sellers on every shift.
- Exceptional attention to detail and consistent, accurate record keeping.
- Confidence with outbound calls and texts.
- Strong prioritization skills and comfort learning CRM systems.
- Full-time availability during U.S. business hours.
- Bonus: automotive, document verification (KYC), QA, data entry, or remote review experience.
- You must be based in Latin America (LATAM) or Europe.
💼 What We Offer:
- 💸 Competitive salary in USD, paid monthly.
- 🌴 10 paid vacation days per year.
- 💻 100% remote work from anywhere in LATAM or Europe.
- 🚗 A fast-paced, high-growth marketplace where your work protects the quality of every listing.
- 🤝 A supportive culture through Veta Virtual and our client.
Ready to Apply?
Apply now! You will be invited to complete a short 2-minute video question. Shortlisted candidates will also complete a brief live call to assess spoken English.
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