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Own Zurich office operations and employee experience, managing building systems, vendors, hospitality, events, and workplace processes as the office’s sole workplace team member.
General Manager (Hybrid)- Huntington Palisades- Los Angeles
🕒 9 days ago
HOA ManagementCommunity Association ManagementBudget PreparationBudget Oversight
📜 Description
- Oversee daily community operations, property quality, safety, and service standards.
- Serve as the primary liaison among the Board of Directors, homeowners, and management.
- Prepare for and attend Board meetings, deliver management reports, and present recommendations.
- Develop annual budgets, monitor financial performance, and ensure timely payment processing.
- Manage vendor contracts and ensure compliance with applicable regulations and company policies.
- Support community engagement and long-term planning while identifying operational improvements.
🛠️ Requirements
- 3-5 years of onsite HOA General Management experience
- CMCA certification or ability to obtain within 6 months.
- Keen knowledge of budgets and the budgeting process.
- Strong knowledge of audits, reserve studies, bidding process, and Association governing documents.
- Strong verbal and written communication skills.
- Effective presentation skills.
- Exceptional time management skills and ability to work independently.
- Commitment to following up on all issues in a timely manner.
✨ Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Pet insurance
- 401(k) with company match
- Life and disability support for qualifying team members
- Paid vacation and sick time
- Company-observed holidays and birthday time off for qualifying team members
Full job description
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Job Summary
The General Manager at Action Property Management is a dynamic leader who oversees the daily operations and overall management of a premier residential community. This role is pivotal in fostering strong relationships with homeowners, Board members, and on-site teams while ensuring the property’s standards align with Action’s core values and service excellence. The General Manager leads with integrity, strategic vision, and a commitment to continuous improvement, driving exceptional client satisfaction and operational efficiency.
Ideal Candidate
This is a primarily hybrid position with occasional on-site visits for property inspections, meetings, and other community-related needs. Candidates must be comfortable working independently in a hybrid environment while maintaining strong communication, organization, and accountability.
The ideal candidate brings experience in HOA or community association management and is well versed in association financials, budget preparation and oversight, architectural review applications and packets, governing documents, Board meeting preparation, and other administrative processes essential to effective community management.
A strong emphasis on administrative execution and documentation is essential. The ideal candidate is comfortable managing a high volume of paperwork, processing and tracking documentation, coordinating approvals, maintaining accurate records, and driving outstanding items to completion. This role is best suited for someone who is proactive, exceptionally organized, deadline-driven, and able to move multiple administrative priorities forward without sacrificing accuracy or service quality.
Compensation: $85k/year base, plus benefits!
Key Responsibilities:
- Ensure team adherence to company policies, procedures, and performance standards.
- Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
- Attend Board meetings, prepare detailed management reports, and present strategic recommendations.
- Oversee daily operations to maintain high standards of property quality, safety, and service.
- Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.
- Negotiate, oversee, and evaluate vendor contracts to ensure quality service and cost efficiency.
- Ensure compliance with all local, state, federal regulations, and company policies.
- Promote community engagement through events, communications, and homeowner outreach.
- Drive long-term strategic planning and identify opportunities for improvement and innovation.
How You Will Make an Impact (Job Duties)
What You'll Need (Requirements / Qualifications)
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