About ABC Legal Services:
ABC Legal Services is proud to be the national leader in service of process. We are a team of 1,000 and growing, with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and continue to advance our technology and business processes to stay years ahead of the competition. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Job Overview:
As a Process Server Performance Specialist, you'll own the performance of our process server network — identifying underperforming servers, diagnosing why, and driving measurable improvement through coaching, clear expectations, and accountability. This isn't a quality-check or audit role; it's a hands-on performance-management role focused on getting servers back on track and keeping them there. You'll work daily with performance data, have direct conversations with servers, and partner closely with Recruiting and Leadership to make sure coverage and performance stay aligned.
This position is remote but located in Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida.
Key Responsibilities:
Qualifications:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
Benefits:
Pay Range: $15.00 to $15.00 per hour
Schedule - Full-Time, 8am to 5pm PST
The Process Server Performance Proof Team ensures the accuracy and compliance of proofs of service submitted by field servers, providing coaching and feedback to enhance performance.
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