CRM & Sales Support Virtual Assistant
As a CRM & Sales Support Virtual Assistant, you will manage customer inquiries, maintain CRM records, and support a traveling sales professional with administrative tasks.
APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.
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20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
This growing UK-based furniture retailer is seeking a full-time E-Commerce Operations & Customer Service Virtual Assistant to support customer communication, delivery coordination, order administration, reporting, and operational workflows. The client noted that the position entails very repeatable workflow driven tasks and that structured training will be provided.
The company operates both an online store and multiple retail locations, selling sofas, recliners, and furniture products throughout the United Kingdom. The goal of this role is to remove repetitive administrative and customer service tasks from ownership while improving operational efficiency and customer experience.
This position combines customer communication, order processing, delivery coordination, Excel-based reporting, and general administrative support. The ideal candidate is highly organized, detail-oriented, and comfortable handling both customer-facing and operational responsibilities. Training to be provided by the client.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
As a CRM & Sales Support Virtual Assistant, you will manage customer inquiries, maintain CRM records, and support a traveling sales professional with administrative tasks.
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You are the ideal candidate if you are obsessed with our customers and our products. You are positive, energetic, and endlessly resourceful. We want someone who is motivated by learning and ready to take on a variety of responsibilities to.