๐ 17 days ago
Triage customer cases, alerts, and tickets; troubleshoot technical issues, communicate clear updates, and coordinate with customers, vendors, and Level 2 support to resolve incidents.
2 total jobs
1 new job this week
Triage customer cases, alerts, and tickets; troubleshoot technical issues, communicate clear updates, and coordinate with customers, vendors, and Level 2 support to resolve incidents.
Investigate and respond to cybersecurity incidents for insureds by collecting and analyzing digital evidence, identifying root causes, supporting recovery, and delivering incident reports, recommendations, and training.