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Director, Marketing Data & Analytics

πŸ•’ 8 days ago
Marketing AnalyticsBusiness IntelligencePerformance AnalyticsAttribution

πŸ“œ Description

  • Lead and develop a high-performing Marketing Analytics team focused on measurement, insights, performance management, and decision support.
  • Define and evolve the marketing measurement strategy, including standardized KPI definitions and reporting governance.
  • Build trusted, scalable analytics products and self-service dashboards for timely visibility into performance.
  • Advance attribution and incrementality approaches, connecting campaign activity to revenue and investment decisions.
  • Translate complex analytical findings into concise narratives for executives and non-technical stakeholders.

πŸ› οΈ Requirements

  • 10+ years of experience in marketing analytics, business intelligence, or a related discipline, including experience leading teams.
  • Proven experience with marketing measurement, attribution, forecasting, and ROI analysis.
  • Strong SQL and data-modeling fluency, with experience in data warehouse and BI/dashboarding environments.
  • Experience integrating marketing, web, advertising, CRM, and revenue data into trusted reporting frameworks.
  • Demonstrated ability to influence senior stakeholders and drive action from analytical insights.
  • Experience in a high-growth B2B SaaS or similarly complex global marketing environment preferred.
Full job description

As a pivotal leader on Zendesk’s Marketing Strategy & Operations team, the Director of Marketing Analytics will turn marketing data into better decisions, stronger investment choices, and measurable business outcomes.

Description

  • Lead and develop a high-performing Marketing Analytics team focused on measurement, insights, performance management, and decision support.
  • Define and evolve the marketing measurement strategy, including standardized KPI definitions and reporting governance.
  • Build trusted, scalable analytics products and self-service dashboards for timely visibility into performance.
  • Advance attribution and incrementality approaches, connecting campaign activity to revenue and investment decisions.
  • Translate complex analytical findings into concise narratives for executives and non-technical stakeholders.

Requirements

  • 10+ years of experience in marketing analytics, business intelligence, or a related discipline, including experience leading teams.
  • Proven experience with marketing measurement, attribution, forecasting, and ROI analysis.
  • Strong SQL and data-modeling fluency, with experience in data warehouse and BI/dashboarding environments.
  • Experience integrating marketing, web, advertising, CRM, and revenue data into trusted reporting frameworks.
  • Demonstrated ability to influence senior stakeholders and drive action from analytical insights.
  • Experience in a high-growth B2B SaaS or similarly complex global marketing environment preferred.
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