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Customer Retention Representative

🕒 3 days ago
Consultative SellingCustomer EngagementData AnalysisObjection Handling

📜 Description

  • Conduct high volume outbound outreach to hundreds of existing customers daily by phone, with targeted text follow-ups.
  • Identify the right customers to target through data analysis and critical thinking.
  • Engage customers in meaningful conversations about the value of returning to the platform.
  • Educate customers on available products and services, explaining how the platform works.
  • Handle objections and customer concerns with confidence and empathy.
  • Use sales strategies and marketing tools to create urgency and close re-engagement conversations.

🛠️ Requirements

  • Demonstrated ability to influence decisions through consultative, relationship-based selling.
  • Strong verbal communication and phone presence.
  • Proven track record of managing diverse customer relationships and meeting revenue goals.
  • Ability to explain complex topics like cryptocurrency in simple terms.
  • Experience handling objections with composure and empathy.
  • Highly self-motivated and goal-oriented.

Benefits

  • Using a broad range of sales strategies and marketing tools, including discount codes, promotions, and incentive programs, to create urgency and close re engagement conversations effectively.
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Salesloft

Commercial Account Manager

Salesloft👥 501 - 1000 employees🏢 Computer Software
🕒 yesterday

As a Commercial Account Manager, you will drive revenue growth by managing account relationships, prospecting new opportunities, and ensuring customer success through strategic planning and retention efforts.

Account ManagementSales StrategyCustomer Relationship ManagementProspecting

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