Assistant to Property Manager

Job description:

About the Role

We are looking for a reliable, detail-oriented, and experienced Assistant to the Property Manager to support the daily operations of a busy Australian property management team. This role is ideal for someone who thrives in a fast-paced environment and has hands-on experience using Australian property management platforms and workflows across multiple Australian states including Queensland, New South Wales, Victoria, Western Australia, and South Australia.

Key Responsibilities

• Assist the Property Manager with day-to-day operations and administrative tasks.

• Coordinate with tenants, landlords, vendors, and tradespeople regarding maintenance requests, inspections, and lease matters.

• Prepare and manage property-related documents including leases, Form 6s, entry/exit reports, notices, contracts, and correspondence.

• Maintain accurate and up-to-date records across property management systems and CRMs.

• Respond to tenant and client inquiries professionally and in a timely manner.

• Manage property listings, advertise vacancies, coordinate open homes, and assist with tenant screening processes.

• Monitor rent arrears, invoice processing, payment tracking, and follow-up communications.

• Assist with routine inspections, maintenance scheduling, and compliance tracking.

• Support inbox and calendar management for the Property Manager.

• Utilize Australian property management tools and platforms to streamline operations and reporting.

• Assist with ad hoc administrative tasks and special projects as required.

Tools & Platforms

Candidates with hands-on experience using the following Australian property management platforms will be highly regarded:

• AILO

• PropertyMe

• PropertyTree

• Console Cloud

• Inspection Express

• IRE

• Our Property

• Palace

• Managed App

• RP Data / CoreLogic

• realestate.com.au

• Domain

• Canva

• Google Workspace

• Microsoft Office Suite

• Trello, Monday.com, ClickUp, or Asana

Qualifications

• Proven experience working in Australian Property Management as a Property Management Assistant, Leasing Assistant, or similar role.

• Strong understanding of Australian property management processes and legislation across QLD, NSW, VIC, WA, or SA is highly preferred.

• Experience using AILO and other AU property management systems is required.

• Excellent communication skills, both written and verbal.

• Strong attention to detail and ability to multitask effectively.

• Highly organized with strong time management skills.

• Ability to work independently with minimal supervision in a remote environment.

• Professional, proactive, and customer-service oriented.

Requirements

• Reliable internet connection with backup option preferred.

• Quiet and professional work-from-home setup.

• Available to work full-time on a PH dayshift schedule.

Why Join Us?

• Competitive salary package

• Permanent work-from-home opportunity

• Stable dayshift schedule

• Supportive and professional team environment

• Opportunity to grow within a dynamic Australian property management business

Apply today and become part of a growing and professional remote property management team!

Job Type: Full-time

Benefits:

• Company events

• Opportunities for promotion

• Pay raise

• Work from home

Work Location: Remote