Remote Jobs RockRemote Jobs Rock

Community Moderator (External Contractor) - India

๐Ÿ•’ 5 days ago
Community ModerationOnline Community PlatformsForum ModerationContent Management
Apply Now

๐Ÿ“œ Description

  • Provide students with non-technical support in scholarship communities.
  • Monitor forums daily, including weekends, at least twice per day.
  • Handle posts that violate guidelines and help members follow community rules.
  • Support forum activities and brainstorm ways to increase member engagement.
  • Prepare performance summaries when requested and attend online meetings with Udacity representatives.
  • Respond to group discussions and help create an engaging learning environment.

๐Ÿ› ๏ธ Requirements

  • Reside in India.
  • Understand online communities and moderation tools, including forums, comments, and content management.
  • Communicate effectively, report when needed, and apply customer service principles.
  • Bring strong organizational and multitasking skills, a proactive approach, and composure under pressure.
  • Have a strong internet connection and availability across days, evenings, and weekends.
  • Maintain a student-oriented mindset and flexibility to take on part-time contractor work alongside a current job.
  • Udacity course or Nanodegree graduates are a plus.
Full job description

About Us

Udacity is now an Accenture company, and exciting things are happening! ๐Ÿš€ We are on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey.

Position Overview:
Community Moderators help the Community Managers in moderating Udacityโ€™s scholarship communities. Their main objective is ensuring that the studentsโ€™ online community is healthy, engaging, and that community goals are successfully met. As a Community Moderator, you are expected to monitor the forum daily, including weekends โ€” a minimum of 2x per day, ideally several hours apart (once in the morning and once in the evening).
Required Skills/Qualifications:
  • Residing in India
  • Udacity course/Nanodegree Graduate is an added plus
  • Good knowledge of online communities and ability to stay cool under pressure
  • Strong internet connection, as daily duties are fully online
  • Strong organizational and multitasking skills with a proactive approach
  • Understanding of online community platform moderation tools (forums, commenting, content management, etc.)
  • Knowledge of Udacityโ€™s services, targeted audience, and community culture
  • Ability to effectively communicate information and report when needed
  • Good knowledge of customer service principles
  • Availability to work across days, evenings, and weekends as required
  • Student-oriented mindset with a focus on understanding learner needs
  • Flexibility to take on this challenge as a part-time external contractor alongside a current job
Responsibilities:
  • Providing students with non-technical support within the community
  • Organizing and maintaining the online platform by:
    • Handling violation posts and ensuring all members follow community guidelines
    • Occasionally supporting the Community Manager with performance summaries when requested
  • Supporting forum activities and brainstorming with the Community Manager on ways to increase member engagement
  • Attending regular online meetings with Udacity representatives
  • Being responsive in group discussions with Udacity representatives
  • Ensuring all members have a fun and engaging learning environment
Why Should You Apply?
  • Earn additional income working from the comfort of your own home
  • Contribute to a vibrant, global student community
  • Stay updated with the latest in cutting-edge technologies
  • Shortlisted candidates will be invited to complete a short assessment and submit a brief video introduction as part of the selection process

Compensation at Udacity, an Accenture company, varies depending on a wide array of factors, which may include but are not limited to location, role, skill set, and level of experience. As required by local law, Udacity, an Accenture company, will provide a reasonable range of compensation.

We believe that no one should be discriminated against because of their differences.โ€ฏAll employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.โ€ฏOur rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

โ€ฏAccenture Equal Opportunity Statement

Udacity, an Accenture company, is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities, and is committed to providing veteran employment opportunities to our service men and women.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

Udacity's Values
Obsess over Outcomes - Take the Lead - Embrace Curiosity - Celebrate the Assist

Udacity

Community Moderator (External Contractor) - UAE

๐Ÿ•’ 5 days ago
Udacity๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Education

Moderate Udacity scholarship communities by supporting learners, enforcing forum guidelines, monitoring activity daily, and coordinating with Community Managers to sustain an organized, engaging learning environment.

Online Community ModerationForum Moderation ToolsContent ManagementCommunity Guidelines Enforcement
Udacity

Community Moderator (External Contractor) - USA/Canada

๐Ÿ•’ 5 days ago
Udacity๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Education

Moderate Udacity scholarship communities by monitoring forums daily, supporting learners, enforcing community guidelines, and partnering with Community Managers to keep the online environment healthy and engaging.

Online Community ModerationForum Moderation ToolsContent ManagementCommunity Engagement
Sia

AI Product Evangelist & Community Builder (Contract)

๐Ÿ”ฅ 23 hours ago
Sia๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Management Consulting

Explore frontier AI agents, uncover practical and unexpected use cases, and turn discoveries into demos, tutorials, and resources while connecting users and translating their behavior into product opportunities.

Frontier AI AgentsAI PlatformsWorkflow AutomationProduct Experimentation
Ingenia Agency

COMMUNITY MANAGER

๐Ÿ•’ 6 days ago
Ingenia Agency๐Ÿ‘ฅ 51 - 200 employees๐Ÿข Marketing And Advertising๐Ÿค B2B

The Community Manager will create social media content, engage with users, analyze metrics, and monitor trends to enhance brand presence.

ProactivoIndependienteFronting Con ClienteAnalรญtico

Trusted by Remote Workers