Join Navan in Powering In-Person Connections with Relentless Innovation
At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission!
As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly.
NOTE: Candidates must reside in Portugal for consideration, or willing to relocate. Please submit all applications in English.
What You’ll Do:
What We’re Looking For:
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.
Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.
Engage and delight customers by resolving complex challenges and managing disputes, ensuring timely and effective communication across various channels.
The Strategic Customer Success Manager at AlertMedia is responsible for managing high-value customer relationships, driving adoption, retention, and growth through strategic guidance and partnership.
As a Named Customer Success Manager, you'll cultivate relationships with high-potential customers, guiding them to maximize value from Attio's CRM as they scale.
As an Enterprise Customer Success Manager, you'll guide clients through their journey with Harvey, ensuring they maximize the value of our AI solutions in their workflows.
As a Mid-Market Customer Success Manager, you'll guide clients through their journey with Harvey, ensuring they maximize the value of our technology while managing a high-volume portfolio.
