Own analytical projects that improve revenue, profitability, and operational performance across the insurance business, turning complex data into actionable recommendations and measuring their impact.
Senior Data Analyst, Lifecycle Marketing
📜 Description
- Lead end-to-end analytics projects that inform business and product strategy.
- Partner with stakeholders to frame analytical questions and deliver insights that guide decisions.
- Build and maintain dashboards, models, and datasets for self-serve performance tracking.
- Analyze lifecycle campaigns across email, SMS, and app engagement to identify retention opportunities.
- Develop segmentation and personalization insights to improve customer journeys and lifetime value.
- Collaborate with Finance and cross-functional teams on forecasting, experimentation, and measurement.
🛠️ Requirements
- 7+ years of experience in data analytics, with a strong track record of business impact.
- MBA with a focus in analytics, strategy, or a related quantitative field.
- Ability to translate business questions into analytical frameworks and provide actionable, prescriptive insights to stakeholders.
- Proficiency in SQL and data visualization tools (e.g., Domo, Looker, Tableau) with a focus on self-serve dashboard governance.
- Advanced SQL skills with experience in cloud data warehouses (Snowflake, BigQuery).
- Experience using DBT and Python for data manipulation, transformation, and processing.
- Strong foundation in statistics and multivariate regression.
- Expertise in building and interpreting member segmentation models to drive personalized lifecycle campaigns.
- Proven track record of designing, executing, and analyzing complex A/B and multivariate tests across channels (email, SMS, push, onsite).
- Strong ability to connect CRM metrics (e.g., retention, LTV, churn, reactivation, ROAS) to overall business impact
✨ Benefits
- Medical
- Dental
- Vision
- Competitive salary (DOE) + equity
- 401k plan
- 9 Observed Holidays
- Flexible Paid Time Off
- Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
- Free Thrive Market membership with exclusive employee discount
- Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
Full job description
RESPONSIBILITIES
- Lead high-impact, end-to-end analytics projects that inform key business and product strategies.
- Partner cross-functionally with stakeholders to align on priorities and translate questions into analytical frameworks.
- Deliver clear, data-driven insights that influence decision-making across the organization.
- Design and maintain dashboards, models, and datasets that empower business teams to self-serve and track performance.
- Identify data quality issues and help resolve inconsistencies across source systems.
- Support lifecycle and engagement analytics to inform retention, LTV, and user journey improvements.
- Collaborate with Finance to measure and forecast the financial impact of product and business decisions.
- Respond to ad hoc analytical requests with accuracy, efficiency, and business context.
- Bring thought leadership to Thrive Market’s data practices — recommending new ways to enhance our analytical toolkit and processes.
- Partner with the Retention Marketing team to evaluate customer journey touchpoints, measuring the effectiveness of email, SMS, and app engagement campaigns.
- Build dashboards and models to monitor lifecycle KPIs (churn, reactivation, engagement rates), identifying opportunities to improve retention and loyalty.
- Deliver insights that inform personalization strategies and CRM segmentation, enabling more relevant, data-driven communications that enhance customer lifetime value.
QUALIFICATIONS
- 7+ years of experience in data analytics, with a strong track record of business impact.
- MBA with a focus in analytics, strategy, or a related quantitative field.
- Ability to translate business questions into analytical frameworks and provide actionable, prescriptive insights to stakeholders.
- Proficiency in SQL and data visualization tools (e.g., Domo, Looker, Tableau) with a focus on self-serve dashboard governance.
- Advanced SQL skills with experience in cloud data warehouses (Snowflake, BigQuery).
- Experience using DBT and Python for data manipulation, transformation, and processing.
- Strong foundation in statistics and multivariate regression.
- Expertise in building and interpreting member segmentation models to drive personalized lifecycle campaigns.
- Proven track record of designing, executing, and analyzing complex A/B and multivariate tests across channels (email, SMS, push, onsite).
- Strong ability to connect CRM metrics (e.g., retention, LTV, churn, reactivation, ROAS) to overall business impact
- Ability to clearly communicate insights to non-technical audiences and influence decision-making.
- Experience collaborating with CRM, product, and data engineering teams to influence experimentation design, campaign strategy, and measurement frameworks.
- Strong knowledge of data quality, attribution, and causal inference techniques in the context of CRM performance measurement.
- Curious, collaborative, and highly self-motivated — with a bias for action and a business-first mindset.
- Experience in eCommerce or subscription businesses is a strong plus.
BELONG TO A BETTER COMPANY
- Comprehensive health benefits (medical, dental, vision, life and disability)
- Competitive salary (DOE) + equity
- 401k plan
- 9 Observed Holidays
- Flexible Paid Time Off
- Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
- Ability to work in our beautiful office in Playa Vista
- Free Thrive Market membership with exclusive employee discount
- Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
© Thrive Market 2026 All rights reserved.
JOB INFORMATION
- Compensation Description - The base salary range for this position is $130,000 - $170,000/Per Year.
- Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
- Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!
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