🕒 3 days ago
Lead end-to-end enterprise data integrations for Celonis, with a focus on Oracle systems, while connecting customer data, automation, and AI tools securely and reliably at scale.
Principal Solutions Architect APAC
🕒 21 days ago
Solutions ArchitectureAPI IntegrationsAPI-based SaaSGCP
📜 Description
- Lead design and delivery of large-scale API integrations, aligning platform capabilities with customer goals and managing risk.
- Coordinate with implementation partners and system integrators to ensure customer-focused, best-practice approaches.
- Own project success by reviewing plans, resource allocation, timelines, scope, milestones, and deliverables.
- Advise enterprise customers on long-term technical and architectural strategy beyond initial integration.
- Troubleshoot and improve live integration performance using logs and metrics.
- Mentor the Technical Account Management team on technical and project management practices.
🛠️ Requirements
- 10+ years in a technical or customer-facing role serving enterprise customers.
- Experience architecting API-based SaaS solutions across GCP, AWS, or Azure.
- Experience with MarTech, CDPs, customer engagement platforms, or e-commerce ecosystems; payments experience is a plus.
- Experience leading large-scale projects end to end, managing resources, mitigating risk, and meeting timelines.
- Ability to explain technical concepts clearly to engineers and senior executives.
- Ability to diagnose and resolve complex technical challenges using evidence.
✨ Benefits
- Full healthcare insurance
- Flexible hybrid working
- Daily office lunches
- Annual trip to the Amsterdam headquarters
- Generous paid time off
- Commute allowances
Full job description
Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform.
Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior.
Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine.
ABOUT THE ROLE:
You'll lead enterprise-level API integrations for Talon.One's largest APAC customers, owning multi-month, high-complexity projects end to end.
ABOUT THE TEAM:
With approximately 15 team members across India, Singapore, and Australia, our APAC Post-Sales group is rapidly expanding across Customer Success, Technical Account Management, and Solutions Architecture. Be part of this exciting growth journey. You will report directly to the VP of Customer (based in Germany) and play a key role in our broader global Post-Sales team. For this role, you must be located within commuting distance of one of our India hubs: Bengaluru or Mumbai.
ONCE YOU ARE HERE YOU WILL:
- Lead the design and delivery of large-scale API integrations, aligning platform capability with customer goals while managing risk
- Partner with implementation partners and system integrators to keep their approach aligned with best practices and the customer's interests
- Be accountable for project success by reviewing and challenging planning, resource allocation, and timelines across enterprise integrations
- Work directly with customers and internal teams to define scope, milestones, and deliverables
- Evaluate partner performance after each project and feed insights back to internal teams to sharpen how we work with partners going forward
- Act as a long-term technical advisor to enterprise customers, shaping architectural strategy beyond the initial integration
- Troubleshoot and improve the performance of live integrations using integration logs and performance metrics, well past go-live
- Mentor the Technical Account Management team on technical and project management practices, raising the bar across the function
WHAT WE NEED YOU TO BRING TO THE TABLE:
- Bring 10+ years in a technical or customer-facing role (Solutions Architect, Technical Account Manager, or similar) with enterprise customers
- Architect solutions on API-based SaaS products across modern cloud platforms (GCP, AWS, Azure)
- Experience in MarTech, CDPs, customer engagement platforms, or e-commerce ecosystems (payments experience is a plus
- Lead large-scale projects end to end, managing resources and mitigating risk while hitting timelines
- Translate technical concepts clearly for stakeholders at every level, from engineers to senior executives
- Diagnose and resolve complex technical challenges using concrete evidence, not guesswork
WHAT'S IN IT FOR YOU:
As a part of adyen, with offices in Mumbai and Bengaluru, you’ll benefit from a supportive environment and a competitive benefits package.
Highlights include full healthcare insurance, flexible hybrid working, daily lunches in the office, and an annual trip to our Amsterdam headquarters. You’ll also enjoy generous paid time off, commute allowances, and a flat, collaborative team culture.
More information on the offices:
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