Services Sales Manager, Inspection

Company Description

Syntegon Technology is one of the leading suppliers of process and packaging technology. At over 30 locations in more than 15 countries worldwide, a highly-qualified workforce develops and produces complete solutions for the pharmaceuticals, food, and confectionery industries. These solutions are complemented by a comprehensive after-sales service portfolio. A global service and sales network provides customers with local points of contact. Syntegon Technology operations globally and is responsible for the successful expansion of the service business in North America for Packaging Technology

Job Description

Job Summary

The Aftermarket Sales Manager is responsible for leading the sales process from lead generation to order fulfillment for the Syntegon Inspection portfolio. The role combines consultative sales leadership with technical expertise to support detailed discussions with customers regarding equipment performance, maintenance requirements, modernization opportunities, and return on investment. This position requires a team-oriented individual who can build strong relationships with customers and internal teams.

Key Responsibilities

• Drive lead generation and manage the sales pipeline through to order intake.
• Represent the full portfolio of aftermarket products including Field Service, Parts, Modernization, and Training.
• Build and maintain positive relationships with customers, developing a deep understanding of their organization to identify key decision-makers and understand the business strategy and goals.
• Develop and execute a regional sales strategy in collaboration with stakeholders.
• Use CRM tools consistently to document meetings, project details, and opportunity forecasting.
• Monitor market trends and competition to provide feedback and strategic insights.
• Collaborate with new equipment sales teams to foster ongoing business with existing customers.
• Provide support throughout the project cycle, ensuring customer satisfaction and smooth project delivery.
• Technical Sales Support

Qualifications

Basic Requirements

• Bachelor’s or associate degree in engineering, science or a business related field. In lieu of degree, a combination of experience and education may be accepted.
• Additional related experience in sales, project management, or technical roles for Capital Equipment may replace the degree requirements.
• 2+ years of sales experience including territory management and customer relations within the capital equipment industry OR 2+ years of customer and technical skills gained working in field service, technical helpdesk or project management capacity.
• Passport or ability to acquire a passport
• Up to 50% Travel Domestically and Internationally

Preferred Qualifications

• 4+ years of experience with automated inspection equipment.
• Proven track record in aftermarket sales.
• Ability to thrive under pressure, executing mid-to-large capital sales transactions.
• Strong patience, persistence, and professionalism to manage long, complex sales cycles.
• Proven success in breaking into new markets, establishing new customer relationships, and expanding existing networks through effective networking.
• Highly developed skills in planning, self-management, and working independently.
• Strong problem-solving skills
• Outstanding communication abilities—both verbal and written with expertise in delivering persuasive presentations.
• Strong service orientation

Additional Information

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.

NOTE: All official Syntegon job postings can be found at www.syntegon.com.  Successful candidates asked to participate in the hiring process should expect to speak to the hiring team by telephone and in person at one of our Syntegon office locations (Raleigh, New Richmond, and Minneapolis) prior to the job offer.

The expected base compensation range for this exempt, position is expected to be between $100K-130k/year.  This is also a commissioned position.

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At Syntegon compensation decisions are dependent on the facts and circumstances of each case. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.

The welfare of our employees’ matters to us. Therefore, Syntegon offers a generous and attractive benefits package that meets our employees’ needs.

Benefits:

• 401K Match
• Benefits to include: dental, vision, and prescriptions
• Life Insurance
• Long Term Disability Insurance – Employer paid
• Education Assistance Program
• Paid Time Off
• Employee Assistance Program

To ensure the protection of your personal data, we kindly ask you to apply exclusively through our online applicant management system — we're unable to consider applications sent by email or post.

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.