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Cash Operations Manager

🔥 18 hours ago
ATM OperationsBranch BankingCash Lifecycle ManagementDigital Channels
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📜 Description

  • Implement the ATM and devices value proposition in alignment with Client Coverage and Consumer Clients Lesotho objectives.
  • Enable clients across segments to conduct electronic transactions through ATMs, BNAs, RBNAs, and future devices.
  • Support delivery of digital and physical channel experiences and digital migration.
  • Apply branch banking and ATM operations knowledge, including cash lifecycle management.

🛠️ Requirements

  • First degree in Business Commerce.
  • More than 10 years of experience in Client Coverage and Personal and Private Banking.
  • Appropriate branch banking experience, with tactical understanding of branch operations and controls.
  • Detailed knowledge of branch banking processes, practices, products, and services.
  • Experience with digital and physical channels in a financial environment, including relevant technology, systems, and processes.
  • Experience in branch banking, ATM operations, and cash lifecycle management.
  • Demonstrated competencies in practical problem-solving, communication, strategy, analysis, decision-making, adaptability, and meeting timescales.
Full job description

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To implement the ATM and devices value proposition in alignment with Client Coverage, Consumer Clients Lesotho objectives. To ensure that clients across all segments can conduct electronic transactions, through automated transaction terminals (e.g., ATM (Automated Teller Machine), BNA (Bulk Note Acceptor), RBNA (Retail Bulk Note Acceptor) etc., and future ones to be defined.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Client Coverage
Personal and Private Banking
More than 10 years
Appropriate branch banking experience; and demonstrating solid Branch Banking understanding with tactical insight into the daily operations and controls within a Branch.

More than 10 years
Detail knowledge of Branch Banking processes, practises, products and services

More than 10 years
Experience in Digital and Physical Channels in a financial environment, with a good understanding of the technology, systems and processes required to deliver a front-end customer experience and the relationship with digital migration. Experience of branch banking and ATM operations and cash lifecycle management

 

Behavioural Competencies:

 

  • Adopting Practical Approaches
  • Conveying Self-Confidence
  • Convincing People
  • Developing Expertise
  • Developing Strategies
  • Embracing Change
  • Examining Information
  • Exploring Possibilities
  • Making Decisions
  • Meeting Timescales
  • Providing Insights
  • Upholding Standards

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