Remote Jobs RockRemote Jobs Rock

Senior UX Researcher, Field & Consumer Research

๐Ÿ•’ 11 days ago
User Experience ResearchGenerative ResearchEvaluative ResearchField Research

๐Ÿ“œ Description

  • Conduct high-value generative and evaluative research on technician and consumer payments experience.
  • Research interactions of homeowners and consumers with ServiceTitan-powered businesses.
  • Generate actionable insights to influence product features and design priorities.
  • Mentor Associate UX Researchers and coach Product Designers on research methods.
  • Collaborate with Data Science to track the impact of research on live products.

๐Ÿ› ๏ธ Requirements

  • 5-8 years of experience in user experience research.
  • Experience conducting field research with technicians or frontline workers.
  • Strong portfolio of research deliverables that align with business objectives.
  • Expert understanding of research methodologies.
  • Degree in Human-Computer Interaction, Design, Sociology, Psychology, Anthropology, or related field.

โœจ Benefits

  • Company-paid medical
  • Dental
  • Vision with 100% employer paid options
  • 401k match and telehealth options including memberships to One Medical.
  • Parental leave and support, up to $20k in fertility services.
  • Pet insurance, legal advisory services, and financial planning tools.
Full job description

Join ServiceTitan as a Senior UX Researcher to drive impactful research for both Field and Consumer experiences, shaping the future of home services technology.

Description

  • Conduct high-value generative and evaluative research on technician and consumer payments experience.
  • Research interactions of homeowners and consumers with ServiceTitan-powered businesses.
  • Generate actionable insights to influence product features and design priorities.
  • Mentor Associate UX Researchers and coach Product Designers on research methods.
  • Collaborate with Data Science to track the impact of research on live products.

Requirements

  • 5-8 years of experience in user experience research.
  • Experience conducting field research with technicians or frontline workers.
  • Strong portfolio of research deliverables that align with business objectives.
  • Expert understanding of research methodologies.
  • Degree in Human-Computer Interaction, Design, Sociology, Psychology, Anthropology, or related field.

Benefits

  • Company-paid medical
  • Dental
  • Vision with 100% employer paid options
  • 401k match and telehealth options including memberships to One Medical.
  • Parental leave and support, up to $20k in fertility services.
  • Pet insurance, legal advisory services, and financial planning tools.
Servicenow

Senior UX Researcher, Customer & Partner Experience

Servicenow๐Ÿ‘ฅ 10,000+ employees๐Ÿข Computer Software
๐Ÿ•’ 3 days ago

As a Senior UX Researcher, you will represent customer needs throughout the product lifecycle, applying research techniques to influence product strategy and validate design decisions.

UX ResearchCustomer-centered Research TechniquesAI IntegrationProduct Strategy
Redcare-Pharmacy

Senior Product Designer โ€“ Retail Media (m/f/d)

Redcare-Pharmacy๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Pharmaceuticals
๐Ÿ•’ yesterday

As a Senior Product Designer โ€“ Retail Media, you'll lead the design of customer-centric experiences, balancing commercial value with trust and accessibility in digital healthcare and e-commerce.

Product DesignFigmaPrototypingUser Experience
3pillarglobal

Senior Business Analyst

3pillarglobal๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Computer Software
๐Ÿ•’ yesterday

Shape the direction of our client platform by transforming complex clinical research needs into actionable engineering deliverables while facilitating agile ceremonies and stakeholder communication.

AgileScrumJiraConfluence
Salesloft

Senior Product Manager - Revenue Intelligence

Salesloft๐Ÿ‘ฅ 501 - 1000 employees๐Ÿข Computer Software
๐Ÿ•’ 3 days ago

As a Senior Product Manager for Revenue Intelligence, you will lead the development of AI-driven insights and sales forecasting tools, shaping the future of revenue operations.

B2B Software Product ManagementPredictive AnalyticsAI/ML ProductsUser Research
Temporal

Staff Product Manager, AI Ecosystem

Temporal๐Ÿ‘ฅ 201 - 500 employees๐Ÿข Computer Software
๐Ÿ•’ 3 days ago

As Staff Product Manager for the AI Ecosystem, you will own Temporal's integrations and partnerships product portfolio, driving adoption and defining the ecosystem story for AI tools.

Product ManagementAI ToolingIntegrationsPartnerships

Trusted by Remote Workers