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IT Support Specialist at 1st Line Employee IT Support | SEB, Vilnius

🕒 6 days ago
IT SupportFirst-line SupportTroubleshootingCustomer Service
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📜 Description

  • Provide a single point of contact for employee IT support across 20 countries.
  • Resolve employees’ daily IT issues.
  • Support employees as part of the Digital Workplace team.
  • Collaborate with IT support colleagues to assist SEB Group employees.

🛠️ Requirements

  • A strong ability to work effectively in a team
  • A genuine enjoyment in helping others
  • Excellent English language skills
  • The ability to prioritize and multitask efficiently
  • Sophisticated customer service management skills and experience (highly appreciated)

✨ Benefits

  • Agile and modern ways of working
  • Remote working possibilities and flexible work schedule
  • Extensive training and learning opportunities.
  • SEB - IT Support Specialist at 1st Line Employee IT Support | SEB, Vilnius
  • Chief Operating Officer – Group Technology /
  • Technology & Data /
  • Submit your application
Full job description
Are you passionate about technology and making a difference?
With technology as our driving force, we provide world-class services to SEB group customers and business divisions in 20 sites worldwide. With us, you'll be part of a dedicated team of over 2800 employees who constantly work towards improving business development and growth. Do you want to work at the interface between ground-breaking technology and a world of financial flows? Welcome to SEB Global Services!
About the role:
As an IT Support Specialist, you will join our Employee IT support team within Digital Workplace in SEB Technology. The team is currently expanding and provides a single point of contact IT support service for all SEB Group employees across 20 countries globally. You will be part of a team that assists employees by resolving their daily IT issues, working alongside friendly professionals.
Do you want to be a part of SEB?   Welcome to our inclusive culture, where our shared values inspire and uplift our team. We celebrate diversity and strive to ensure every employee feels seen, heard, and valued.   We are looking forward to your application by October 23, 2026. Since we select candidates continuously, feel free to send in your application before the deadline.   Learn more about working at SEB here:https://www.seb.lt/en/gs     It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.

To thrive in this role, we believe you have:

  • A strong ability to work effectively in a team
  • A genuine enjoyment in helping others
  • Excellent English language skills
  • The ability to prioritize and multitask efficiently
  • Sophisticated customer service management skills and experience (highly appreciated)
  • What we offer:

  • Agile and modern ways of working
  • Remote working possibilities and flexible work schedule
  • Extensive training and learning opportunities.
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