Supports providers and clinical teams by managing patient communications, processing refill requests, maintaining accurate electronic health records, and completing administrative tasks that help coordinate patient care.
Field Service Technician Ambr (F/M)
π Description
- Provide service and customer support during field visits or dispatches.
- Perform preventive maintenance, installation, and repair of Ambr systems.
- Diagnose errors or technical problems and determine proper solutions.
- Produce timely and detailed service reports.
- Document processes and operate vehicle safely.
π οΈ Requirements
- Technical degree or certification.
- 2+ years proven field service experience.
- Ability to troubleshoot, test, repair, and service technical equipment.
- English literacy.
- Ability to work flexible shifts and adapt to changing work schedules.
- Familiarity with mobile tools and applications.
Full job description
Grow With Us - Your Responsibilities
Provide service and customer support during field visits or dispatches or ensure the preventive maintenance, installation and repair of Ambr systems'
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow all company's filed procedures and protocols
Cooperate with technical team and share information across the organisation
Comprehend customer requirements and make appropriate recommendations/briefings
What will convince us
Technical degree or certification
2+ years proven field service experience
Ability to troubleshoot, test, repair and service technical equipment
English literacy
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
About SartoriusΒ
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.Β
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.Β
www.sartorius.com/careers
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