🔥 20 hours ago
Provide mobile cover for school catering sites, preparing and presenting food, maintaining food and health and safety standards, and supporting daily operations and team supervision.
SERVICE DELIVERY MANAGER (H/F/X)
📅 Feb 23
IT Service ManagementITILService-level Agreements (slas)Service Quality
📜 Description
- Oversee the quality of IT services delivered to business teams.
- Manage service-level agreements (SLAs).
- Drive continuous improvement in IT service delivery.
🛠️ Requirements
- Confirmed experience in IT service management.
- Knowledge of ITIL.
- Strong communication skills.
✨ Benefits
- Remote-work option.
- Electric car.
- Mobility budget.
- Mobile phone.
- Internet.
- Meal vouchers.
- Insurance.
- 33 days of leave.
Full job description
Description de l'entreprise
Sibelga est le gestionnaire du réseau de distribution d'électricité et de gaz naturel dans la Région de Bruxelles-Capitale. Nous assurons un approvisionnement énergétique fiable et durable à nos clients. Nous visons l'innovation et l'efficacité dans nos services.
Description du poste
Pilotage de la qualité des services IT délivrés au métier. Gestion des SLA et amélioration continue.
Qualifications
Expérience confirmée en gestion de services IT (ITIL). Fortes capacités de communication.
Informations supplémentaires
Package financier et extra légal avantageux (télétravail, voiture électrique, budget mobilité, GSM, internet, chèques-repas, assurances, 33 jours de congé). Formations continues.
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