Resource Innovations is seeking an/a Customer Service and Rebate Processing Specialist to join our growing team in Salt Lake City, Boston, Remote. We are seeking a highly skilled and motivated Customer Service and Rebate Processing Specialist with a strong background in Energy Efficiency Rebate Processing to join our dynamic team. As an/a Customer Service and Rebate Processing Specialist you will be providing Customer Service support over calls and email. You will also support Data entry into various database applications.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
Duties and Responsibilities
Requirements
Preferred skills, education and experience
Handles release-of-information customer inquiries by phone, email, and written correspondence, researching and resolving requests while documenting outcomes accurately and meeting service, productivity, quality, and confidentiality.
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