Field Service Engineer II - Germany

The Field Service Engineer 2 (FSE 2) is responsible for installing and maintaining Growth Direct systems to meet or exceed customer expectations. This position requires critical problem-solving skills, both technically and in handling customer situations. The FSE 2 is an experienced professional with well-developed communication skills who has an understanding of industry practices and company policies. As the customer-facing technical resource, the FSE 2 will be required to perform technical work and make decisions at the customer site, which will require prioritization, evaluation, and clear communication with support and guidance from a supervisor and senior-level FSEs.

Please Note: This is a remote position; however, candidates must reside in Germany, preferably Munich area, due to the location of our customer base and the travel requirements of the role. Frequent travel throughout Germany, Netherlands, Austria, and Switzerland.

Winning the race to bring new healthcare products safely to a waiting world drives Rapid Micro Biosystems (RMB) to combine today’s innovative technologies as never before. Your career at RMB puts you at the center of diverse global teams that span robotics, AI, Machine Learning, imaging, microbiology, and more, re-shaping how urgently needed pharmaceuticals are made, tested, and released for decades to come. The sky’s the limit. Careers at RMB are fast-moving, with the high growth you’d expect from a world leader in microbiology automation. Advancement at RMB affords an opportunity to achieve your personal goals and develop your passions, in an inclusive environment where every employee has the resources and opportunities to hone their skills. You’ll do more, learn more, and have the ability to make a profound impact on our business. ABOUT RAPID MICRO BIOSYSTEMS: Rapid Micro Biosystems creates, sells, validates, and services innovative products for fast, accurate, and efficient detection of microbial contamination in the manufacture of pharmaceuticals, biologics, biotechnology products, medical devices, and personal care products. The company’s Growth Direct™—the first and only growth-based system to automate rapid compendial QC Micro testing—ensures data integrity, compliance, and operational efficiencies driven by rapid methods and automation. Rapid Micro Biosystems is dedicated to providing groundbreaking technology and products to support companies in their journey to achieve greater reliability, efficiency, and better predictability, ultimately providing higher quality products for improved patient outcomes. Rapid Micro Biosystems is headquartered in Lexington, Massachusetts. Our research & development, and manufacturing operations are located in Lowell, Massachusetts. Additionally, we maintain field offices in Freising, Germany; Switzerland, and Singapore. Equal Opportunity: Rapid Micro Biosystems is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Rapid Micro Biosystems discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender identity, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.

Responsibilities

Skills

Knowledge

Education

Environmental Factors

May be required to work on client sites for extended hours

Weekend on-call periodically required

Must be able to lift 75 pounds

Requires extended travel on short notice