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IT Delivery Manager

🕒 7 days ago
IT Delivery ManagementProject ManagementQA LeadershipScrum
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📜 Description

  • Own sprint and quarterly planning, team capacity, dependencies, and release readiness.
  • Support production releases and coordinate communication and follow-up during incidents.
  • Identify risks and blockers early, escalate with options, and communicate delays and impacts proactively.
  • Coordinate cross-team dependencies with other teams and partners.
  • Work with Product Owners to translate priorities into delivery plans, and document decisions and agreements.
  • Propose improvements to team delivery processes.

🛠️ Requirements

  • 2-3 years in delivery, project management, QA lead or a similar role in IT. Experience in a bank or fintech is a plus.
  • Hands-on experience with agile practices (Scrum, Kanban) and with planning and tracking work in Jira.
  • Enough technical understanding to ask engineers the right questions and spot unrealistic estimates.
  • Upper-intermediate English.
  • Ownership: you answer for the team’s result, not only for your own part of it.
  • Proactive communication: you raise risks and delays early, before they become critical.
  • You can say “let me check and come back” under pressure instead of overpromising.
  • Structured and calm when production incidents happen.
  • You are open to feedback and give direct, constructive feedback to others.
  • Experience with risks, dependencies and release or production support.

✨ Benefits

  • Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank.
  • 28 days of paid leave
  • Additional paternity leave
  • Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment.
  • Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist
  • Lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
  • Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT security, leadership, agile, сorporate library.
  • Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs.
  • Career opportunities: we encourage advancement within the bank across functions.
  • Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
Full job description

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been shaping and developing the banking system of our country.

At Raiffeisen, more than 5,500 employees work together, including one of the largest product IT teams, consisting of over 800 professionals. Every day, we collaborate to ensure that more than 2.7 million of our clients receive quality service, use the bank’s products and services, and develop their businesses because we are #Together_with_Ukraine.

Your future responsibilities:

  • Own end-to-end delivery for your team: sprint and quarterly planning, capacity, dependencies and release readiness.
  • Support production releases and coordinate communication and follow-up when something breaks in production.
  • Identify and track risks and blockers early, and escalate with proposed options rather than just a problem statement.
  • Give stakeholders clear status without being asked. Communicate delays upfront: new date, short reason, impact.
  • Work closely with Product Owners: they define what and why, you own how and when.
  • Keep decisions and agreements documented and transparent.
  • Propose improvements to team delivery processes on your own initiative.
  • Coordinate with other teams and partners on cross-team dependencies.

Your skills and experience:

  • 2-3 years in delivery, project management, QA lead or a similar role in IT. Experience in a bank or fintech is a plus.
  • Hands-on experience with agile practices (Scrum, Kanban) and with planning and tracking work in Jira.
  • Enough technical understanding to ask engineers the right questions and spot unrealistic estimates.
  • Upper-intermediate English.

Your soft skills:

  • Ownership: you answer for the team’s result, not only for your own part of it.
  • Proactive communication: you raise risks and delays early, before they become critical.
  • You can say “let me check and come back” under pressure instead of overpromising.
  • Structured and calm when production incidents happen.
  • You are open to feedback and give direct, constructive feedback to others.

Nice to have:

  • Experience with risks, dependencies and release or production support.
  • Scrum Master or similar certification.
  • Familiarity with banking processes and compliance constraints.

We offer what matters most to you:

  • Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank.
  • Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns.
  • Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment.
  • Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages.
  • Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT security, leadership, agile, сorporate library.
  • Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs.
  • Career opportunities: we encourage advancement within the bank across functions.
  • Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. AI: building expertise and actively integrating into processes.
  • Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes.

Why Raiffeisen Bank?

  • Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
  • One of the largest lenders to the economy and agricultural business among private banks.
  • Recognized as the best employer by EY, Forbes, Robota.ua, Stud-Point, Delo.UA, NV, Odgers, UAFIC.
  • The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ).
  • One of the largest IT product teams among the country’s banks.
  • One of the largest taxpayers in Ukraine; 6 billion UAH were paid in taxes in 2025.

Opportunities for Everyone:

  • Raif is guided by principles focused on human development and the well-being of 5,000 employees and over 2.5 million clients.
  • We uphold the principles of diversity, equity, and inclusion.
  • We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to meet your specific needs.
  • We collaborate with students and experienced professionals alike, creating opportunities for growth at every stage of a career

You matter at Raif!

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