Lead CX analytics and insights by turning customer data and feedback into actionable narratives, reliable scorecards, and governance systems that guide operational improvements and broader business decisions.
Data Analytics Lead Facilitator
📜 Description
- Facilitate interactive online classes using practical examples and industry experience.
- Host drop-in sessions and provide one-to-one mentoring on course content and assignments.
- Mark assignments and give clear, actionable feedback to support learner development.
- Engage with the online learner community by answering questions and sharing resources.
- Monitor learner progress and collaborate with delivery colleagues to identify support needs.
- Set expectations for workload and timelines, and contribute to industry panel discussions.
🛠️ Requirements
- Demonstrated professional experience working as a Data Analyst or in a closely related data analytics role.
- Strong practical understanding of data analytics concepts and the ability to explain technical ideas clearly to learners with varying levels of experience.
- Previous experience facilitating, teaching, coaching, training, or mentoring others.
- Demonstrated ability to provide constructive feedback that helps others improve their skills and understanding.
- Strong interpersonal skills and emotional intelligence, with the ability to support and engage a diverse learner community.
- Excellent organisational and time-management skills, including the ability to balance live facilitation, learner support, and assignment marking.
- Strong written and verbal communication skills suitable for both online group facilitation and individual learner support.
- A collaborative approach and the ability to work effectively with colleagues involved in delivery and learner support.
- A flexible, practical, and problem-solving mindset with the ability to adapt to changing learner needs and course dynamics.
- Confidence sharing real-world data analytics experience and practical industry examples in a learning environment.Key Responsibilities
✨ Benefits
- Collaborative, people-centred performance culture.
- Opportunities to grow in a fast-paced environment.
- Flexible part-time remote working arrangement associated with the requirements of this fixed-term role.
- Opportunity to apply your professional data analytics experience while supporting the development of emerging talent.
- Application Submission: Complete the online form and answer brief application questions.
- Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist.
- Video Interview Stage: You’ll be invited to record short responses to 3–4 role-specific questions.
- Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role).
- Final Shortlist & Verification: Reference and background checks are completed.
- Offer & Contracting: Successful candidates receive formal offers and contract documents.
Full job description
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group.
Role Overview
We are looking for an experienced Data Analytics Lead Facilitator to support learners through an applied, career-focused data analytics learning experience. This is a remote, fixed-term, part-time role combining live online facilitation, learner mentoring, assignment feedback, and community engagement.
The role is expected to require approximately 4 to 6 hours per week on average, with additional time potentially required during assignment grading periods.
Requirements
- Demonstrated professional experience working as a Data Analyst or in a closely related data analytics role.
- Strong practical understanding of data analytics concepts and the ability to explain technical ideas clearly to learners with varying levels of experience.
- Previous experience facilitating, teaching, coaching, training, or mentoring others.
- Demonstrated ability to provide constructive feedback that helps others improve their skills and understanding.
- Strong interpersonal skills and emotional intelligence, with the ability to support and engage a diverse learner community.
- Excellent organisational and time-management skills, including the ability to balance live facilitation, learner support, and assignment marking.
- Strong written and verbal communication skills suitable for both online group facilitation and individual learner support.
- A collaborative approach and the ability to work effectively with colleagues involved in delivery and learner support.
- A flexible, practical, and problem-solving mindset with the ability to adapt to changing learner needs and course dynamics.
- Confidence sharing real-world data analytics experience and practical industry examples in a learning environment.
Key Responsibilities
- Facilitate interactive live online group classes that bring data analytics concepts to life through practical examples and industry experience.
- Host regular online drop-in sessions focused on learner questions, practical applications, assignments, and areas where additional support is needed.
- Mark learner assignments and provide clear, constructive, and actionable feedback that supports continued development.
- Facilitate engaging discussions within the online learner community by answering content questions, sharing relevant resources, and providing real-world examples.
- Provide ad hoc one-to-one mentoring sessions to help learners work through challenges relating to course content and assignments.
- Participate in selected industry panel discussions, sharing practical experience and perspectives alongside other facilitators and subject matter experts.
- Set clear expectations with learners regarding workload, project timelines, available resources, and learning requirements.
- Monitor learner engagement and progress, identifying potential areas where additional support or intervention may be beneficial.
- Collaborate with relevant delivery and learner support colleagues to communicate progress, challenges, and areas requiring additional attention.
- Support approximately 20 to 50 assignment submissions per course and provide one-to-one support to learners where required.
Benefits
- Collaborative, people-centred performance culture.
- Opportunities to grow in a fast-paced environment.
- Flexible part-time remote working arrangement associated with the requirements of this fixed-term role.
- Opportunity to apply your professional data analytics experience while supporting the development of emerging talent.
Our Recruitment Process
The peopleworth Employer Group follows a fair, transparent, and multi-stage recruitment process designed to ensure mutual fit.
- Application Submission: Complete the online form and answer brief application questions.
- Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist.
- Video Interview Stage: You’ll be invited to record short responses to 3–4 role-specific questions.
- Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role).
- Final Shortlist & Verification: Reference and background checks are completed.
- Offer & Contracting: Successful candidates receive formal offers and contract documents.
- Pre-boarding & Onboarding: Once accepted, you’ll complete a pre-boarding process before officially joining your employing organisation within the Employer Group.
Throughout every stage, we value clear communication, respectful engagement, and timely feedback.
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