Senior Professional Services Consultant
As a Senior Professional Services Consultant, you will architect, deploy, and optimize solutions for enterprise customers on the Zscaler Zero Trust Exchange platform, ensuring secure and scalable outcomes.
You'll work on public and private sector projects. You’ll likely be working as a lead software quality engineer on internal and client-facing projects, contributing to the leadership of teams.
Leading by example and promoting the Opencast approach, you’ll support colleagues to develop knowledge and work through challenges in all testing types. You’ll decide the best thing for your team to be working on. You'll collaborate with team members, clients and users to ensure that high quality is maintained and best practices are followed throughout the project. You'll adapt to different tools and technologies, advising on the best ones to use.
You'll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client.
Contractors at Opencast follow the same principles as permanent consultants. The roles are varied, technical, and never confined to any one provider or solution.
Due to the nature of this role, applicants must either currently hold active Security Check (SC) Clearance or be eligible to obtain it.
Eligibility typically requires UK citizenship and continuous residence in the UK for the past five years, with no single absence exceeding 28 consecutive days. As a result, we are unable to progress applications from candidates who do not meet these requirements.
To succeed in this role, you must have experience working as a lead software tester on multiple complex projects and have a good understanding of what it means to be a senior consultant.
In your CV and at interview, you’ll need to show experience of:
Your working area and how you apply this to your role
Functional and non-functional automation testing
Using tools like Playwright, Typescript and Gatling
Carrying out accessibility testing against WCAG 2.2 standards using tools like JAWS and/or Dragon
Creating test documentation
Resolving complex issues and presenting to stakeholders
Creating tasks from high-level requirements
Defect triage
Active SC clearance due to the nature of client work
Basic principles of programming paradigms, such as object-orientated programming and procedural programming
The concepts and benefits of OAT testing
As well as QA skills, there are essential core skills you’ll need to be a great consultant.
In the interview, we will assess how you have:
Strong attention to detail and high-quality outcomes
A methodical approach to resolving complex problems
Respectfully challenged decisions or solutions communicated with technical and non-technical people
Been proactive and taken the initiative in seeking solutions to mitigate risk
Raised risks and issues through the correct tools
Built relationships and resolved conflicts
Led project meetings and contributed to workshops and events
Some areas of experience are not essential but relevant to the role:
UK government service standards
Agile methodology
Up to £500 per day (working inside IR35)
This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role.
We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.
Interviews will be conducted via Microsoft Teams. We’re happy to make adjustments to support your needs.
Visit our website or email careers@opencastsoftware.com
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