🕒 yesterday
Leads payer enrollment and IPA operations for physician practices, overseeing contracts, membership, payment distribution, care management, client services, operational metrics, and a team supporting value-based care programs.
Director of Business Process Excellence
🕒 16 days ago
Enterprise Process EngineeringValue Stream MappingOperational ExcellenceLean Six Sigma
📜 Description
- Own enterprise process architecture and standards, and redesign priority end-to-end workflows across functions and core systems.
- Assess current processes using data to identify handoff friction, delays, rework, and capacity constraints; define future-state workflows and drive adoption.
- Partner with Operations and Field Service leaders to improve value streams, including diagnostic triage, technician dispatch, scheduling, and back-office handoffs.
- Trace operational issues upstream through go-to-market, contracting, pricing, and sales-to-onboarding processes to address root causes.
- Lead process integration for platform migrations, system integrations, and regional expansions.
- Set process mapping standards, coach cross-functional teams, and align executives and Technology/IT leaders on process and system requirements.
🛠️ Requirements
- Business strategist first: you think about how process design helps Omnidian win, not just how to make it more efficient. You're comfortable challenging C-suite leaders and still willing to get into the details.
- Self-directed: you can take a broad mandate, figure out where the biggest problems are, and build the plan without someone handing you a list.
- Systems thinker who views end-to-end workflows holistically to eliminate root-cause friction at inception.
- Collaborative facilitator adept at aligning matrixed teams and driving co-design models without direct line authority.
- Data-driven decision maker who surfaces bottleneck metrics and trade-off recommendations to guide executive alignment.
- 8–10+ years of progressive experience in enterprise process engineering, value stream mapping, or operational excellence, including leading at least one enterprise-wide or multi-function improvement program.
- Track record partnering with and influencing C-suite leaders without direct authority.
- Certified Lean Six Sigma Black Belt (or Master Black Belt / equivalent formal continuous improvement pedigree).
- Deep technical experience integrating operational workflows into major enterprise CRM and Field Service Management platforms.
- Bachelor’s degree in Engineering, Operations Management, Systems Engineering, or a technical/quantitative field.
✨ Benefits
- We offer a competitive total compensation package bonuses and long-term stock options so you can share in the long-term value you help create as we shape the future together..
- Medical
- Dental
- Vision
- We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years
- We are a learning organization. To support your professional development
- We provide annual learning reimbursement for courses
- We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
- We have affinity groups to help employees feel seen and supported, such as Rainbow Array, Black Lights Matter, Neurospicy R Us, Puente and more.
Full job description
About Omnidian
Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are a certified B Corp, headquartered in Seattle, WA
The Job
Reporting directly to the Chief Strategy Officer and sitting on the Strategy team, the Director of Business Process Excellence sets and leads Omnidian's enterprise process improvement agenda. This role looks across the whole business, from Go-To-Market through Operations and Field Services, to decide where process change will have the biggest impact on cost, risk, and service quality, then drives that change in partnership with functional leaders. This is an individual contributor role with enterprise-wide scope: you'll own enterprise process standards, partner directly with C-suite leaders, and be accountable for measurable improvements in how work moves across the company.
What You'll Do
At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:
Enterprise Process Architecture & Optimization (25%)
Core Operations Re-Architecture & Upstream Integration (25%)
Collaborative Capability Model & Functional SME Partnership (15%)
Governance, Enterprise Guardrails & Systems Alignment (15%)
Who You Are
Experience You’ll Need
Experience That’s a Plus
Logistics
Culture & Benefits
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