Assistant Administrator - Investor Services

Company Description

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance 

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. 

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. 

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. 

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. 

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. 

What’s In It For You 

• Competitive salary 
• We are globally hybrid (please check the specifics for this role during interview process)
• Flexible working hours 
• Private Pension Plan fully paid by the company after probation
• Private medical insurance with Catastrophe cover fully paid by the company
• Employee recognition program and spot bonuses 

Job Description

Purpose of the Job

Begin or continue your career in Investor Services by supporting a diverse portfolio of fund clients and investors across a range of fund structures. Working closely with colleagues across Investor Services, Accounting and Compliance teams, you'll play an important role in delivering a seamless investor experience throughout the investor lifecycle, from onboarding and investor maintenance to capital activity and reporting.

This is an excellent opportunity to build your expertise in fund administration and investor services within a collaborative and supportive environment. You'll develop strong stakeholder relationships, gain exposure to a broad range of investor servicing activities and contribute to the delivery of high-quality client outcomes while building valuable technical and professional skills.

Main responsibilities 

• Support investor onboarding activities, working closely with specialist teams to help deliver a smooth and efficient onboarding experience.
• Maintain investor records and shareholder registers, ensuring information is accurate and up to date within internal systems.
• Support the delivery of distribution activities across a growing portfolio of fund structures.
• Prepare investor and client deliverables in line with agreed service schedules.
• Collaborate with Accounting teams to support capital calls, distributions and other investor-related activities.
• Assist with the collection and maintenance of FATCA and CRS information, working closely with investors and internal stakeholders.
• Process investor transactions, including subscriptions, redemptions, transfers and switches, while providing a high standard of client service.
• Support investor reporting activities and contribute to the preparation and distribution of investor communications.
• Build strong relationships with investors, clients and colleagues, acting as a trusted point of contact for investor-related queries.
• Develop knowledge of fund structures, regulatory requirements and investor servicing practices across the business.
• Contribute to initiatives that enhance the investor experience, operational effectiveness and service delivery.
• Partner with colleagues across the business to deliver exceptional client and investor outcomes.

#LI-LL1 

#LI-Hybrid

Qualifications

• Degree in Business Administration, Finance or a related discipline.
• ACAMS, ICSA, ACCA qualification, or progress towards a professional qualification, would be beneficial.

Skills, Knowledge and Experience

• Understanding of investor services, fund administration, financial services or a related professional environment.
• Strong communication and relationship-building skills, with the ability to engage effectively with investors, clients and colleagues.
• Excellent organisational skills and attention to detail, with a focus on maintaining accurate records and delivering a high standard of client service.
• Interest in developing expertise in fund structures, investor servicing processes and the financial services industry.

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.
  Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at careers@ocorian.com.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. 

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