Customer Support Executive - Sheffield (Hybrid)
Support tenants and customers by progressing referencing applications, generating reports to KPI standards, and resolving queries accurately and professionally across phone, live chat, and email.
This role is all about building a new life abroad, gaining international experience, and joining a vibrant community of expats in Malta.
Picture this: you live five minutes from the sea, grab an iced latte before work, and spend your evenings exploring beaches, rooftop bars, and a social scene full of people who, just like you, packed a suitcase and took a chance on something bigger.
That’s what this opportunity offers.
You’ll be the go-to person for Swedish players who need help with anything from account questions to payments and general support. Calls, chats, emails — you’ll handle it all, and no two days ever look the same.
You’ll become a mini-expert in sportsbook & casino, and you’ll get the freedom to actually solve problems — not just pass cases around. Your ideas and feedback will matter, and your voice will be heard.
Requirements
Benefits
You won’t get stuck here — the company invests heavily in growth.
There’s an internal Academy where you can develop in areas like:
If you're dreaming of a fresh start, warm weather and a career that actually leads somewhere — Malta might just be your next big chapter.
Support tenants and customers by progressing referencing applications, generating reports to KPI standards, and resolving queries accurately and professionally across phone, live chat, and email.
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