🕒 5 days ago
Process customer requests and support people with investments, pensions and accounts, while maintaining accurate records, resolving queries and building financial services knowledge through training.
Swedish-speaking Customer Service Agent for iGaming company in Malta
📅 Nov 11, 2025
📍 Worldwide - Hybrid🪈 Entry-level🛟 Customer Support Specialist📢 🇸🇪 Swedish Required📢 🇬🇧 English Required💼 Full-Time
SwedishEnglishCustomer ServiceWritten Communication
📜 Description
- Assist players via chat and email, answering questions and resolving problems.
- Help customers feel understood and appreciated through positive, attentive service.
- Use initiative to handle a range of customer situations.
- Complete hands-on training in soft skills, fraud awareness, and gaming knowledge.
🛠️ Requirements
- Native Swedish speaker with good English
- Friendly, positive, and a problem-solver
- Ready to work shifts and enjoy a lively, international workplace
- Interested in gaming or already have experience in customer service
✨ Benefits
- Competitive salary & performance bonus
- Hybrid work – work from home most of the time, with regular office days for team fun and coffee catch-ups
- Paid training – one month of hands-on guidance before you go live
- Private health insurance, travel insurance & dental insurance
- Wellbeing perks – gym allowance, massages, healthy lunches, and social events
Full job description
Ready for a new adventure? Move to Malta and kickstart your international career!
Sunshine, sea views, and endless social life. Malta is the perfect Island for young people looking to live abroad. Here you’ll find an international community, weekend boat trips, beach parties, and colleagues from all over the world. And the best part? You can build your career while living your dream Island life.
The job
Join one of Malta’s leading iGaming companies as a Swedish-speaking Customer Service Agent. You’ll be helping players via chat and email, solving problems, answering questions, and making sure every customer has a great experience.
No boring scripts, you’ll get real training (including soft skills, fraud awareness, and gaming knowledge) so you can handle every situation with confidence. The company values initiative and positivity. It’s not just about solving issues, but making players feel understood and appreciated.
Requirements
- Native Swedish speaker with good English
- Friendly, positive, and a problem-solver
- Ready to work shifts and enjoy a lively, international workplace
- Interested in gaming or already have experience in customer service
Benefits
- Competitive salary & performance bonus
- Hybrid work – work from home most of the time, with regular office days for team fun and coffee catch-ups
- Paid training – one month of hands-on guidance before you go live
- Private health insurance, travel insurance & dental insurance
- Wellbeing perks – gym allowance, massages, healthy lunches, and social events
- Career growth – develop your skills and move up in the company
If you are eager to move abroad, and want to work in a fun, social environment, Malta is waiting for you!
Apply now and start your Mediterranean chapter.
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