🕒 3 days ago
Provide pre- and post-sale support for audio and guitar products, helping customers troubleshoot hardware, software, computers, and DAWs while resolving service, account, and order issues.
Norwegian-Speaking Customer Experts - Remote in Greece
📅 Jul 17
NorwegianEnglishCustomer SupportTroubleshooting
📜 Description
- Support customers via phone, email, and chat.
- Answer questions and advise customers on household appliance use.
- Troubleshoot product and service issues and handle complaints professionally.
- Follow up on cases to ensure successful resolutions.
- Assist with refunds, exchanges, replacements, and order placements.
- Deliver a friendly, customer-focused experience.
🛠️ Requirements
- Excellent spoken and written Norwegian and good spoken and written English.
- Strong communication and active listening skills.
- Confidence using computers and digital tools.
- A positive, customer-focused attitude and willingness to learn.
- Previous customer support or troubleshooting experience is an advantage.
- Household appliance or commercial equipment experience is a plus.
✨ Benefits
- Remote work from anywhere in Greece
- Full relocation package, including flight to Greece, temporary accommodation, and assistance with finding your new home in Athens or Thessaloniki
- Competitive salary with 14 salaries per year
- Paid training with certified instructors
- Private health care and employee discounts
- Free online Greek language lessons
- Social events, community initiatives, and an international work environment
Full job description
Work remotely from Greece while supporting a globally recognised home appliance brand!
Our client in Greece is looking for Norwegian-speaking Customer Support Specialists to join their international team. This is a fully remote position, giving you the flexibility to work from home while enjoying life in Greece.
Whether you're relocating for a new adventure or simply looking for an international career with the comfort of remote work, this is a fantastic opportunity to combine professional growth with the Mediterranean lifestyle. You'll have full relocation support to settle in either Athens or Thessaloniki, before working remotely from your home in Greece.
About the Role
You'll be supporting Norwegian-speaking customers, helping them get the most out of their household appliances. From answering product questions and troubleshooting issues to arranging replacements and processing orders, you'll provide friendly, solution-focused support that makes every customer feel valued.
Full training is provided, so you'll have everything you need to succeed from day one.
Your Daily Tasks Will Include:
- Supporting customers via phone, email, and chat
- Advising customers on the proper use of their household appliances
- Troubleshooting product and service issues
- Handling customer complaints with empathy and professionalism
- Following up on cases to ensure successful resolutions
- Assisting with refunds, exchanges, and order placements
- Delivering an outstanding customer experience with every interaction
Requirements
What You Need:
- Excellent communication skills in Norwegian and good English (spoken and written)
- Previous customer support or troubleshooting experience is an advantage
- Experience with household appliances or commercial equipment is a plus
- Strong communication and active listening skills
- Confidence using computers and digital tools
- A positive, customer-focused attitude and willingness to learn
Important: Although this is a remote position, you must live and work from Greece.
Benefits
What's in It for You:
- Remote work from anywhere in Greece
- Full relocation package, including flight to Greece, temporary accommodation, and assistance with finding your new home in Athens or Thessaloniki
- Competitive salary with 14 salaries per year
- Paid training with certified instructors
- Private health care and employee discounts
- Career development opportunities within a multinational company
- Free online Greek language lessons
- Social events, community initiatives, and an international work environment
Working with our client means becoming part of a diverse, international team that values collaboration, continuous learning, and exceptional customer service. You'll gain valuable international experience while enjoying the flexibility of working from home and experiencing everything Greece has to offer—from vibrant city life to beautiful coastlines, rich history, and a relaxed Mediterranean lifestyle.
If you're looking for a remote role with the opportunity to start a new life in Greece, we'd love to hear from you.
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