Customer Support Executive - Sheffield (Hybrid)
Support tenants and customers by progressing referencing applications, generating reports to KPI standards, and resolving queries accurately and professionally across phone, live chat, and email.
Earliest Start Dates: 06 July 2026 or 27 July 2026
Let’s be completely real—waking up to gray skies and freezing rain gets old fast. Picture this instead: closing your laptop at the end of the day, stepping outside into warm Mediterranean air, and walking straight onto the beach to meet an international crew of friends for cold drinks and fresh tapas. If you’ve been looking for a sign to launch a true European adventure without putting your career or bank account on hold, this is your official invitation.
We are building a vibrant, connected squad of Dutch speakers to support millions of users for one of the Netherlands' most innovative telecom brands. Forget boring, rigid corporate culture. We offer a highly collaborative, social, and modern workspace designed for digital expats who want to live their best lives while gaining incredible international experience.
Requirements
Benefits
Stop dreaming about a Mediterranean life and make it your everyday reality. Upload your English or Dutch CV now, and let's get you to Málaga!
Support tenants and customers by progressing referencing applications, generating reports to KPI standards, and resolving queries accurately and professionally across phone, live chat, and email.
Process customer requests and support people with investments, pensions and accounts, while maintaining accurate records, resolving queries and building financial services knowledge through training.
Provide effective hybrid support to clients and technicians through calls and emails, resolving issues and ensuring customer satisfaction.
Presta suporte a clientes de um sistema contábil por chat, telefone e e-mail, esclarecendo dúvidas de uso e orientando conforme normas contábeis e legislação fiscal, com atendimento consultivo e humanizado.
Apoia o atendimento especializado em contas e faturamento, acompanha reclamações e contestações, analisa indicadores e contribui para melhorias nos processos e na jornada do cliente.