NeoWork is hiring Operations Associates to keep day-to-day processes running smoothly for U.S. companies. You will handle back-office tasks, maintain systems and data, and help teams run more efficiently.
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Key Responsibilities
• Execute daily operational workflows and back-office tasks
• Maintain accurate data in CRMs, spreadsheets, and internal systems
• Coordinate with internal teams and vendors to resolve issues
• Document processes and keep SOPs up to date
• Prepare basic reports and track operational metrics
• Support special projects as the business grows
Requirements
• 1+ year of experience in operations, administration, or a similar role
• Strong attention to detail and organization
• Proficiency in Excel or Google Sheets
• Good written and spoken English
• Comfortable learning new tools quickly
• Availability to work U.S. business hours
• Based in the Philippines, with a reliable home office setup and stable internet connection
Nice to Have
• Experience with CRM tools or automation tools such as Zapier
• Experience in a startup or fast-paced environment
Benefits
• Health Maintenance Organization (HMO)
• Paid Time Off (PTO)
• Mental Health Leave
• Birthday Leave
• Gym Allowance
• Extra Holiday Pay
• Remote Work Setup
• Opportunities for professional growth and development
Manage daily operational workflows and back-office tasks, maintain accurate data and documentation, coordinate issue resolution, track metrics, and support projects that improve team efficiency.
Manage daily operational workflows and back-office tasks, maintain accurate data and documentation, coordinate issue resolution, and track metrics to help client teams run efficiently.
Manage daily operational workflows and back-office tasks, maintain accurate data and systems, coordinate issue resolution, document processes, track metrics, and support projects that improve team efficiency.
Own grant applications, funded-project coordination, and company operations while partnering with the CEO on strategic initiatives, improving processes, and tracking priorities through to completion.
Coordinate purchase orders and outbound retail shipments for major B2B merchants, maintaining compliance, resolving operational issues, and partnering across teams to support reliable fulfillment and merchant success.
