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Staff Engineer

📅 Jul 11, 2023
ERP ImplementationERP OnboardingProcess DocumentationCustomer Training

📜 Description

  • Understand customer ecosystems to configure ERP systems efficiently across distribution modules.
  • Provide functional and transactional ERP onboarding and training for various business processes.
  • Document As-Is process flows and create To-Be process flows for clients.
  • Champion best practices for ERP system use and governance within client organizations.
  • Perform ERP system implementation and onboarding for new customers.
  • Collaborate with product development to resolve issues encountered during onboarding.

🛠️ Requirements

  • Experience as a Distribution ERP Implementer or ERP Functional Consultant.
  • Domain degree or certifications in business, technology, or supply chain.
  • Familiarity with ERP systems such as Sage, Epicor, or Infor.
Full job description

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (15000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

Must have Skills : Distribution ERP Implementer, ERP Functional Consultant, Job Description : ROLE AND RESPONSIBILITIES 1. Ability to understand domain and customer ecosystem to come up with the most efficient configuration of the ERP system across all distribution modules, a good understanding of financials is desired 2. A fast learner with an ability to understand existing ERP system 3. Provide functional and transactional ERP system onboarding and training including but not limited to accounting, purchasing, production, distribution, billing, customer order entry, inquiry and quality 4. Ability to understand and document As-Is process flows and, consult and create To-Be process flows 5. Champion optimal and best practices of use and implementation of the ERP system in client’s organization 6. Champion best practices of governance of the ERP system 7. Perform ERP system implementation and onboarding of new customers 8. Train customer on the ERP system as part of the Implementation process 9. Strong communication and analytical skills to understand customer business, elicit the needs and articulate them back effectively for feedback and solutions 10. Strong presentation skills to present to in-house team, client stakeholders and management 11. Monitor and respond to phone, email or chat communications from customer projects in which you are assigned to onboard 12. Work with product development team to research and resolve product issues found during customer onboarding 13. Provide input to Product Owner regarding product enhancements 14. Analyze and validate data that was converted from the legacy system to the new ERP platform SKILLS AND QUALIFICATIONS Domain degree / certifications (business, technology or supply chain), experience of working with an ERP such as Sage, Epicor, Infor etc.

Qualifications

Additional Information

🕒 yesterday

As a Staff Software Engineer for the Experiments Platform, you'll lead technical initiatives to enhance Canva's experimentation capabilities, ensuring effective product changes and user engagement.

Backend EngineeringDistributed SystemsExperimentationA/B Testing

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