Remote Jobs RockRemote Jobs Rock

Associate Director - Public Sector Business Development Manager

📅 Nov 29, 2023
Public Sector Business DevelopmentTechnology Services SalesAccount ManagementClient Relationship Management
Apply Now

📜 Description

  • Manage C-level client relationships and coordinate communication on project status, issues, timelines, goals, and outcomes.
  • Co-lead client and internal meetings, document decisions, follow up, and participate in quarterly business reviews.
  • Present the company’s service portfolio and value proposition to prospects and existing clients.
  • Track account sales performance and customer satisfaction metrics; develop and manage relationship roadmaps and key account plans.
  • Coordinate tools and campaigns across marketing, sales, business units, and other functions.

🛠️ Requirements

  • The ideal candidate would have 15-20 years of experience in Technology services sales or account management roles.
  • Should have understanding of Texas Public Sector Ecosystem.
  • Experience working with consulting or professional services companies in an account management capacity is highly preferred.
  • Ability to effectively communicate technology solutions at a high level including Digital Transformation, Digital Marketing, Data and Analytics, and related topics.
  • Manage master service agreements, negotiate contracts with procurement and IT customers, and support new client acquisition.
Full job description

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

  • Manage key client relationships with C-level executives by communicating effectively with delivery team members, client management, and project stakeholders on status, issues, timelines, goals, and outcomes.
  • Co-lead / participate in internal and client meetings with thorough documentation and rigorous follow-up, including quarterly business reviews with the client.
  • Eloquently represent Nagarro’s unique value proposition by developing a deep understanding of Nagarro’s service portfolio and consultatively presenting it to prospects and existing clients.
  • Track metrics around account sales performance and customer satisfaction.
  • Create, implement, and track relationship roadmaps and Key Account Plans.
  • Experiment with and implement relevant tools; campaigns; and work cross-functionally with the marketing team, sales team, business unit teams, and other functions.
  • Own and manage master service agreements for key accounts and drive contract negotiations with procurement and IT customers.
  • Support new client acquisition as needed.

Qualifications

  • The ideal candidate would have 15-20 years of experience in Technology services sales or account management roles.
  • Should have understanding of Texas Public Sector Ecosystem.
  • Experience working with consulting or professional services companies in an account management capacity is highly preferred.
  • Ability to effectively communicate technology solutions at a high level including Digital Transformation, Digital Marketing, Data and Analytics, and related topics.

Additional Information

This is a hybrid position in Fort Bend, Austin, Texas. 

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

ServiceNow

Lead Client Director - Strategic Retail - AR

🕒 yesterday
ServiceNow👥 10,000+ employees🏢 Computer Software

Lead strategic relationships with major retail accounts, developing account growth plans, coordinating cross-functional teams, and delivering revenue targets across licenses, renewals, and professional services.

Strategic Account ManagementClient Relationship ManagementExecutive Relationship ManagementEnterprise Sales
Harper

Enterprise Account Manager

🕒 2 days ago
Harper👥 11 - 50 employees🏢 Computer Software

Own retention and growth for strategic enterprise accounts, managing renewals and expansions while coordinating internal and external teams to ensure customer success.

Account ManagementProject ManagementB2B SoftwareCustomer Relationship Management
Packback

Senior Account Manager

🕒 3 days ago
Packback🏢 Education Technology

Own strategic planning, retention, and growth across a portfolio of education institution accounts, driving platform adoption and learning outcomes through stakeholder relationships, data-led strategies, and cross-functional collaboration.

Account ManagementStrategic Territory PlanningEnterprise Account GrowthCustomer Retention
DataVisor

Senior Account Manager - West Coast

🕒 3 days ago
DataVisor👥 51 - 200 employees🏢 Computer Software

As a Senior Account Manager, you will nurture and expand relationships with strategic enterprise customers, driving adoption and identifying upsell opportunities.

Enterprise SaaS SalesAccount ManagementCustomer SuccessStrategic Account Planning
ServiceNow

Mission Account Director, Department of War

🕒 yesterday
ServiceNow👥 10,000+ employees🏢 Computer Software

Coordinates Department of War account strategy and executive engagement, leads major enterprise pursuits, and aligns sales initiatives to generate demand and pipeline across mission areas.

Federal Enterprise SalesDefense SalesAccount StrategyPipeline Generation

Trusted by Remote Workers