Requirements
WE ARE URGENTLY LOOKING FOR A SENIOR EXECUTIVE ASSISTANT
The Senior Executive Assistant provides high-level administrative and strategic support to senior executives, ensuring efficient management of priorities, schedules, communications, and business operations. This role requires exceptional organizational skills, sound judgment, confidentiality, and the ability to anticipate the needs of executives while managing multiple priorities in a fast-paced environment.
As a SENIOR EXECUTIVE ASSISTANT, your key responsibilities will include, but are not limited, to the following:
1) Executive Support & Administration
a) Provide comprehensive administrative support to stakeholders, including calendar management, meeting coordination, travel arrangements, and expense management.
b) Manage complex and frequently changing schedules while prioritizing critical meetings and commitments.
c) Prepare meeting agendas, presentations, reports, briefing materials, and executive correspondence.
d) Track action items, deadlines, and follow-ups to ensure timely completion of priorities.
e) Handle confidential information with discretion and professionalism.
2) Communication & Stakeholder Management
a) Serves as a primary point of contact for EAs on the team. When a team member needs guidance on a task or a task-level client situation, the Senior EA is the first point of call. This means staying sharp, informed, and ready to guide, not just execute.
b) Act as the operational backbone of the team. Support the Customer Success Manager in account management, step in as the CSM's proxy when needed, and serve as a secondary point of contact for clients, always ensuring nothing falls through the cracks.
c) Draft, review, and coordinate professional communications on behalf of executives.
d) Build effective working relationships with leadership teams, clients, partners, and employees.
e) Facilitate smooth communication and information flow across departments.
3) Business Coordination & Operational Support
a) Support executive-level projects, initiatives, and strategic activities.
b) Conduct research, compile data, and prepare summaries to support decision-making.
c) Coordinate leadership meetings, events, and organizational activities.
d) Identify opportunities to improve administrative processes and enhance executive efficiency.
e) Monitor priorities and proactively address potential issues before they arise.
4) Quality Assurance Leadership.
a) Responsible for conducting QA audits across their assigned EAs, upholding MySigrid's standards in task execution from documentation and process, all the way through to resolution and outcome. They are expected to provide SOP-based coaching on identified skill gaps and log all findings in the Performance Hub.
b) Contribute to the growth of the team through process improvements, Knowledge Base contributions, and initiatives that raise the bar for how we serve our clients.
Requirements
Benefits
At MySigrid, we aim to ensure the professional and personal growth of all our employees:
Co-Working days
MySigrid has co-working offices in Ortigas where the whole team meets once a month at a minimum.
At MySigrid, we invest in the people who power our growth.
We believe that when our team thrives, everything else follows — so we've built an environment where your career and your life outside of work are equally valued.
What we offer:
Co-Working days
MySigrid has a co-working office in Ortigas where the whole team meets once a month at a minimum.
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