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Program Support Analyst

📅 Jul 31
Customer ServiceBilling AdministrationAccounts Receivable ManagementData Analysis

📜 Description

  • Manage and action customer inquiries and email requests to support the billing administration and accounts receivable management in a timely manner
  • Accurately and correctly identify the appropriate course of action for customer requests
  • Conduct root cause analysis on recurring customer or account issues and recommend solutions
  • Support process improvement initiatives by identifying inefficiencies and proposing data-driven recommendations
  • Partner with cross-functional

🛠️ Requirements

  • Associate degree or higher preferably in Accounting, Finance, Business Administration, or a closely related field.
  • Customer service and program support background
  • Strong analytical and problem-solving skills, with ability to interpret data and identify trends
  • Ability to multitask various assigned responsibilities
  • Accuracy and attention to detail
  • Strong interpersonal and organizational skills
  • Strong written and verbal communication skills
  • Excellent follow-up
Twilio

Phone Numbers Operations Specialist 1

Twilio👥 10,000+ employees🏢 Software Development🤝 B2B
🕒 yesterday

Job Application for Phone Numbers Operations Specialist 1 at Twilio Back to jobs Phone Numbers Operations Specialist 1 Remote - Colombia Apply Who we are At Twilio, we’re shaping the future of communications, all from.

📍 🇨🇴 Colombia - Remote💼 Full-Time🪈 Entry-level📅 Project Manager📢 🇪🇸 Spanish Required📢 🇬🇧 English Required
Customer ServicePorting OperationsTelecom ComplianceData Analysis

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